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Harper Acura

Knoxville, TN

5.0
855 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 855 reviews

February 18, 2021

Very nice people to work with. Always greets us when we walk in the door with a smile. Everyone there seems to care about satisfying the customer, which is the way it should be. More

by Tanner M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
February 17, 2021

I live in North Georgia and found my perfect car (RDX A-Spec) online at Harper Acura. Dealing with Ricky Loy and the team was a pleasure! They made my car transaction simple and quick. I truly appreciate More

by Hairhaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
February 15, 2021

Needed a battery replacement and was in and out in 30 minutes as assured! And, without an appointment. Going to Harper for service is always a calming rather than irritating experience. Service there More

by Billh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles
February 13, 2021

It Is always s pleasure to work with Harper Acura. Service is superior. Staff is always courteous and friendly. They have always ensured customer needs and expectations were met. More

by MY NEW RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
February 09, 2021

Mark Cauthen, Senior Sales Consultant at Harper Acura, was a pleasure to work with once again. We bought two 2014 Acuras from him and now would not go anywhere else. We had been waiting for the 2022 MDX More

by dbkslk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen, Cody Borden
February 08, 2021

Bought my 3rd Acura TL/TLX from the team 2 weeks ago. Very easy, great to work with Shannon, Mark Cauthen and the team again. Look forward to buying a 4th in a few years. More

by gerobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
February 08, 2021

Bought my first Acura here and have been a returning customer now 9 years. Don't anticipate going anywhere else due to the excellent service and care my car receives at Harper Acura More

by Pat McBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Arles and Richard
February 03, 2021

Mark Cauthen, Senior Sales Consultant at Harper Acura, was so helpful! He streamlined the sales process to fit our short timeframe. Plus, the Service Department and Detailing Shop were able to get all the More

by Corvus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cauthen, Mark
February 02, 2021

Steve Matz, Service Advisor at Harper Acura was great to work with when I had a small problem with my MDX. They made time for the repair on short notice and were very personable and hospitable. I look forwa More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
February 01, 2021

Excellent service every time! They are a true pleasure to work with and they set the standard for outstanding customer service in every important category More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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