Harper Acura
Knoxville, TN
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Very nice people to work with. Always greets us when we walk in the door with a smile. Everyone there seems to care about satisfying the customer, which is the way it should be. walk in the door with a smile. Everyone there seems to care about satisfying the customer, which is the way it should be. More
I live in North Georgia and found my perfect car (RDX A-Spec) online at Harper Acura. Dealing with Ricky Loy and the team was a pleasure! They made my car transaction simple and quick. I truly appreciate A-Spec) online at Harper Acura. Dealing with Ricky Loy and the team was a pleasure! They made my car transaction simple and quick. I truly appreciate them! I highly recommend Harper Acura! More
Needed a battery replacement and was in and out in 30 minutes as assured! And, without an appointment. Going to Harper for service is always a calming rather than irritating experience. Service there minutes as assured! And, without an appointment. Going to Harper for service is always a calming rather than irritating experience. Service there is why I will buy another car at Harper. More
It Is always s pleasure to work with Harper Acura. Service is superior. Staff is always courteous and friendly. They have always ensured customer needs and expectations were met. Service is superior. Staff is always courteous and friendly. They have always ensured customer needs and expectations were met. More
Mark Cauthen, Senior Sales Consultant at Harper Acura, was a pleasure to work with once again. We bought two 2014 Acuras from him and now would not go anywhere else. We had been waiting for the 2022 MDX was a pleasure to work with once again. We bought two 2014 Acuras from him and now would not go anywhere else. We had been waiting for the 2022 MDX to be released and he was able to get us the car of our choice and we received the first 2022 MDX in Knoxville last Thursday. The car had been detailed perfectly and accessories had been installed in advance. He took the time to thoroughly acquaint us with the new features on this MDX and we are thrilled with this upgrade. Acura listened to feedback from owners and incorporated quite a few new features and upgrades. Harper Acura is the best dealership with which we have ever had the pleasure of dealing on new vehicles. More
Bought my 3rd Acura TL/TLX from the team 2 weeks ago. Very easy, great to work with Shannon, Mark Cauthen and the team again. Look forward to buying a 4th in a few years. Very easy, great to work with Shannon, Mark Cauthen and the team again. Look forward to buying a 4th in a few years. More
Bought my first Acura here and have been a returning customer now 9 years. Don't anticipate going anywhere else due to the excellent service and care my car receives at Harper Acura customer now 9 years. Don't anticipate going anywhere else due to the excellent service and care my car receives at Harper Acura More
Mark Cauthen, Senior Sales Consultant at Harper Acura, was so helpful! He streamlined the sales process to fit our short timeframe. Plus, the Service Department and Detailing Shop were able to get all the was so helpful! He streamlined the sales process to fit our short timeframe. Plus, the Service Department and Detailing Shop were able to get all the needed work done in advance of our tight deadline. Highly recommended! More
Steve Matz, Service Advisor at Harper Acura was great to work with when I had a small problem with my MDX. They made time for the repair on short notice and were very personable and hospitable. I look forwa work with when I had a small problem with my MDX. They made time for the repair on short notice and were very personable and hospitable. I look forward working with them again in the future. More
Excellent service every time! They are a true pleasure to work with and they set the standard for outstanding customer service in every important category to work with and they set the standard for outstanding customer service in every important category More