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Harper Acura

Knoxville, TN

5.0
858 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 858 reviews

February 09, 2025

The staff if very knowledgeable, friendly and listened to all my concerns, Garrison was very helpful with an issue I had with my RDX, he contacted the extended warranty dept about a problem with the AC More

by Phutsell1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Feb 10, 2025 -

Harper Acura responded

We're delighted to hear that Garrison and the Harper Acura team were able to assist you with your RDX concerns. Thank you for sharing your experience!

January 30, 2025

As always Harper Acura treated me with the utmost courtesy! Steve Matz could not have been more accommodating to my needs and concerns. He genuinely showed he cared and treated me with the respect I More

by conniefanjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Jan 30, 2025 -

Harper Acura responded

Thank you for sharing your experience with us! We're delighted to hear that Steve and the Harper Acura team provided you with courteous and respectful service. We appreciate your continued trust in our dealership!

January 18, 2025

2021 Acura RDX A-SPEC - I wanted to provide an honest review of Harper Acura, so here's my story. I had spent about 2 weeks looking for a particular car, we had narrowed our search down to the NX 300 F- More

by Steve Crumley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Pulvirenti
Jan 20, 2025 -

Harper Acura responded

Steve, thank you for sharing your detailed experience with Harper Acura! We're delighted to hear that Thomas and the team provided a smooth and pleasant car-buying process. Enjoy your new 2021 Acura RDX A-SPEC!

September 26, 2024

Henry from your service department was very proffesional in his handling of my vehicle . Thanks More

by Cameronandcalebmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Richard Tompa
Sep 27, 2024 -

Harper Acura responded

Thank you for taking the time to share your experience with Henry here at Harper Acura! We appreciate your feedback and look forward to assisting you in the future.

September 21, 2024

They are the very best dealership I have ever dealt with! !!!service is honest and trustworthy…. Very professional! More

by lindashelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Richard Tompa, Adam Tipton
Sep 23, 2024 -

Harper Acura responded

Linda, thank you for your wonderful feedback! We're delighted to hear that our team at Harper Acura provided honest and professional service. We appreciate your support!

August 26, 2024

Courtney was courteous, listened to my needs, and never made me feel as if it were an inconvenience to be there. I appreciate the convenience of getting a loaner; however, it would be ideal if the dealer r More

by peddler_metro0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 26, 2024 -

Harper Acura responded

Thank you for sharing your experience with Courtney and the team at Harper Acura! We appreciate your feedback regarding the loaner car gas policy and will certainly take it into consideration. Safe travels, and we look forward to serving you again!

July 31, 2024

Service associate Henry did a great job greeting us and keeping us informed during our first service appointment at the dealership. More

by Greg Metzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Aug 01, 2024 -

Harper Acura responded

Greg, we're glad to hear Henry provided excellent service during your first visit at Harper Acura. Thanks for sharing!

July 16, 2024

Harper Acura is always professional and accommodating to their customers. I was kept informed throughout the process, everything was explained thoroughly and the work was done completely in a timely manner. More

by Mornaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 16, 2024 -

Harper Acura responded

Thank you for the high recommendation! We're glad to hear that our team at Harper Acura provided professional and accommodating service. We appreciate your support and look forward to serving you again!

June 26, 2024

Vehicle salesman very patient and kind; understood our time constraint and provided details of the car I was interested in to my convenience. More

by Sarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall, finance 🌟 🌟 🌟 🌟 🌟 , Adam Tipton
Jun 26, 2024 -

Harper Acura responded

Sarita, we're delighted to hear that our team at Harper Acura could accommodate your needs and provide a positive experience. Thank you for the kind words!

June 06, 2024

The salesman was great. The finance man was great and very efficient. The most pleasant car trading experience possible. More

by JohnChesney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins 5 stars, Shannon Harper, Jarred Henson
Jun 07, 2024 -

Harper Acura responded

John, we're delighted to hear that you had such a pleasant car-trading experience with our team at Harper Acura. Thanks for sharing your feedback!

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