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Harper Acura

Knoxville, TN

5.0
855 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 855 reviews

September 26, 2024

Henry from your service department was very proffesional in his handling of my vehicle . Thanks More

by Cameronandcalebmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Richard Tompa
Sep 27, 2024 -

Harper Acura responded

Thank you for taking the time to share your experience with Henry here at Harper Acura! We appreciate your feedback and look forward to assisting you in the future.

September 21, 2024

They are the very best dealership I have ever dealt with! !!!service is honest and trustworthy…. Very professional! More

by lindashelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Richard Tompa, Adam Tipton
Sep 23, 2024 -

Harper Acura responded

Linda, thank you for your wonderful feedback! We're delighted to hear that our team at Harper Acura provided honest and professional service. We appreciate your support!

August 26, 2024

Courtney was courteous, listened to my needs, and never made me feel as if it were an inconvenience to be there. I appreciate the convenience of getting a loaner; however, it would be ideal if the dealer r More

by peddler_metro0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 26, 2024 -

Harper Acura responded

Thank you for sharing your experience with Courtney and the team at Harper Acura! We appreciate your feedback regarding the loaner car gas policy and will certainly take it into consideration. Safe travels, and we look forward to serving you again!

July 31, 2024

Service associate Henry did a great job greeting us and keeping us informed during our first service appointment at the dealership. More

by Greg Metzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Aug 01, 2024 -

Harper Acura responded

Greg, we're glad to hear Henry provided excellent service during your first visit at Harper Acura. Thanks for sharing!

July 16, 2024

Harper Acura is always professional and accommodating to their customers. I was kept informed throughout the process, everything was explained thoroughly and the work was done completely in a timely manner. More

by Mornaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 16, 2024 -

Harper Acura responded

Thank you for the high recommendation! We're glad to hear that our team at Harper Acura provided professional and accommodating service. We appreciate your support and look forward to serving you again!

June 26, 2024

Vehicle salesman very patient and kind; understood our time constraint and provided details of the car I was interested in to my convenience. More

by Sarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall, finance 🌟 🌟 🌟 🌟 🌟 , Adam Tipton
Jun 26, 2024 -

Harper Acura responded

Sarita, we're delighted to hear that our team at Harper Acura could accommodate your needs and provide a positive experience. Thank you for the kind words!

June 06, 2024

The salesman was great. The finance man was great and very efficient. The most pleasant car trading experience possible. More

by JohnChesney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins 5 stars, Shannon Harper, Jarred Henson
Jun 07, 2024 -

Harper Acura responded

John, we're delighted to hear that you had such a pleasant car-trading experience with our team at Harper Acura. Thanks for sharing your feedback!

June 04, 2024

Harper Acura has a great service team. Always courteous and very knowledgeable and efficient. The “express” oil change is perfect for busy days. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 04, 2024 -

Harper Acura responded

Elizabeth, we're delighted to hear that our service team at Harper Acura met your expectations! Thanks for highlighting the efficiency of our "express" oil change.

May 24, 2024

Very curious, no pressure. Had our old car in service, they paid the service and gave us a fair amount on it as trade in. Excellent Salesperson, Bonnie Hux, highly recommende More

by Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R. Jay Prusik, Bonnie Hux
May 24, 2024 -

Harper Acura responded

Monty, we're delighted to hear that Bonnie and the Harper Acura team provided such a seamless experience for you. Thanks for sharing your positive feedback!

May 22, 2024

I came to have my first service completed on my Acura MDX at Harper Acura, and let me just say it was an incredible experience! I was greeted at my door with a smile, they explained the codes on my car and g More

by Amy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Ball, Kody Thomas
May 22, 2024 -

Harper Acura responded

Amy, we're so glad to know that your first service experience at Harper Acura was a positive one! It's great to see how Henry and the team took care of you. We appreciate your kind words about our customer care - it really means a lot. Thanks for choosing us!

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