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Harper Acura

Knoxville, TN

5.0
874 Reviews
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9739 Kingston Pike

Knoxville, TN

37922

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Showing 874 reviews

January 23, 2026

Excellent customer service and detailed explanation for services provided! I was updated with each step of the process and felt confident I was in good hands. More

by Amy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
Jan 23, 2026 -

Harper Acura responded

Hi Amy! It's wonderful to hear you felt informed and in good hands throughout the process. Thank you for choosing Harper Acura!

January 19, 2026

The service was great and everything was explained very well so I will continue my visits at Harper Acrua More

by Lime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jan 20, 2026 -

Harper Acura responded

We're so glad to hear you had such a good experience! Thank you for choosing Harper Acura and sharing your feedback. See you next time!

January 03, 2026

Took our car in for an oil change and new front brakes on the day before Christmas Eve. It was determined there was an issue with the timing belt and that it needed to be replaced as soon as possible. We sai More

by SCreasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Matz
Jan 06, 2026 -

Harper Acura responded

We are delighted to hear our team went above and beyond to help you before your trip. We will pass along your appreciation to Steven! Thank you for trusting Harper Acura and for sharing your experience!

January 01, 2026

I appreciate the professional and courteous manner that was shown today!! I makes the car buying experience much better!! More

by anomaly72.bursts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas and John
Jan 05, 2026 -

Harper Acura responded

Thank you for sharing your experience with us! We are thrilled that you are so well taken care of by our team. - The Harper Acura Team

October 29, 2025

Great service from the start to finish. Friendly check-in and payment. Car service was awesome starts every time good acceleration hopefully better gas mileage. More

by dwinch345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 20, 2025 -

Harper Acura responded

Thank you for sharing your feedback for the Harper Acura team! We look forward to your next visit! Safe travels!

September 03, 2025

I have been with Harper Acura for over 15 years and always had great service More

by christinejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Sep 04, 2025 -

Harper Acura responded

Christine, thank you for being such a great customer of Harper Acura!

July 25, 2025

Always super service. Steve is super at his job! I won't go anywhere else! More

by Nola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 28, 2025 -

Harper Acura responded

Thanks for the superb review of Harper Acura! We're so glad you can count on Steve and the team to deliver top-tier customer service.

July 19, 2025

Everything about Harper Acura exemplifies customer service. Always an excellent occurrence when I go there. More

by Barry Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 21, 2025 -

Harper Acura responded

Barry, there is nothing better than hearing you are confident in our team! Thank you for choosing Harper Acura and highlighting the wonderful work we do. We look forward to your next visit!

June 19, 2025

Harper Acura’s Service Department has provided me with excellent service for 16 years. I haven’t had one return for service or repair! More

by Boston Blacky-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 20, 2025 -

Harper Acura responded

Thank you for your loyalty and trust in Harper Acura's Service Department over the years! We're delighted to hear about your consistently positive experiences. Here's to many more trouble-free miles ahead!

May 30, 2025

Adam Tipton was great to work with. He was clear and straight-forward in his sales pitch. We were impressed. More

by famclemore
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Tipton
Jun 02, 2025 -

Harper Acura responded

Thank you for sharing your experience! We're delighted to hear that Adam provided clear and straightforward service at Harper Acura. We appreciate your feedback and hope you're enjoying the new vehicle!

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