Harper Acura
Knoxville, TN
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Courtney was courteous, listened to my needs, and never made me feel as if it were an inconvenience to be there. I appreciate the convenience of getting a loaner; however, it would be ideal if the dealer r made me feel as if it were an inconvenience to be there. I appreciate the convenience of getting a loaner; however, it would be ideal if the dealer replaced gas they use when driving a customers car is required for the service scheduled. More
Harper Acura is always professional and accommodating to their customers. I was kept informed throughout the process, everything was explained thoroughly and the work was done completely in a timely manner. their customers. I was kept informed throughout the process, everything was explained thoroughly and the work was done completely in a timely manner. I highly recommend them More
Vehicle salesman very patient and kind; understood our time constraint and provided details of the car I was interested in to my convenience. time constraint and provided details of the car I was interested in to my convenience. More
The salesman was great. The finance man was great and very efficient. The most pleasant car trading experience possible. The finance man was great and very efficient. The most pleasant car trading experience possible. More
Harper Acura has a great service team. Always courteous and very knowledgeable and efficient. The “express” oil change is perfect for busy days. Always courteous and very knowledgeable and efficient. The “express” oil change is perfect for busy days. More
Very curious, no pressure. Had our old car in service, they paid the service and gave us a fair amount on it as trade in. Excellent Salesperson, Bonnie Hux, highly recommende Had our old car in service, they paid the service and gave us a fair amount on it as trade in. Excellent Salesperson, Bonnie Hux, highly recommended. Office staff was great as well. Documents received in 3 weeks, perfect timing. More
I came to have my first service completed on my Acura MDX at Harper Acura, and let me just say it was an incredible experience! I was greeted at my door with a smile, they explained the codes on my car and g at Harper Acura, and let me just say it was an incredible experience! I was greeted at my door with a smile, they explained the codes on my car and got to work straight away. They had a nice waiting area space with snacks, drinks, and WiFi. Henry was amazing! He came in an covered all of the details of the report and kept me updated throughout the process. After they completed, they gave my car a complimentary wash and even covered the bill!! The attention to detail in the air freshener and water was not unnoticed. ☺️ I not only had a great waiting experience, I’m also confident in the work that they have done on the report! Hands down, best place to purchase AND service vehicle. Henry and his team’s intentional customer care is TOP notch. It was such a great start to the day and really wonderful experience. Thank you!! More