Hardin Honda

This dealer offers horrible customer service. It is true that once they have your money they are not willing to help at all. I bought a brand new Honda Fit here and I was not able to inspect it until I actu that once they have your money they are not willing to help at all. I bought a brand new Honda Fit here and I was not able to inspect it until I actually signed the documents. Even before I signed the documents the salesman brought my car to the detailing department. I was supposed to test drive the car I eventually bought, but the salesman "accentually" brought the keys to a different Fit. When I took delivery, the car had a scratch on the plastic inner door panel. I spoke to the sales manager and he was VERY RUDE, he basically said "if you dont like it, return it" and "for the price you paid, thats all you are going to get." That last statement shouldn't matter since it was supposed to be a "new" car. I'm very suspicious that they sold me the car knowing that it wasnt in perfect condition. I guess I could have handled it better by accepting his offer :/ Additionally, after buying the car I learned that the dealer skipped several of the pre-delivery inspection points. I eventually went to another dealer and PAID for the inspection and a few parts that was supposed to be installed on delivery. If I do ever buy another Honda, It will not be from Hardin. If you do buy from this dealer make sure that you inspect the car before committing to buy. My wife owns a Lexus that we bought brand new, and their service was light years ahead of Hardin Honda. If I could give this dealer negative stars I would have. More

They are not willing to help at all. Once they sell you the car, thats it they dont fu*** care nomore..Wow that is why I'm very upset with this dealership, too bad thats all they care about is money money the car, thats it they dont fu*** care nomore..Wow that is why I'm very upset with this dealership, too bad thats all they care about is money money money./= try to BS you with all the lies between the bank and what not..cmmon if your going to say that you will help your customer, then yall should keep your words.. More

We bought a new 09 Honda Element EX with navigation today. The salesman Rob Klemenz was so easy to work with from the beginning. No pressure. No sleazy tactics. Just total professionalism. They didn't today. The salesman Rob Klemenz was so easy to work with from the beginning. No pressure. No sleazy tactics. Just total professionalism. They didn't even have the car we wanted in stock and we considered going elsewhere, but Rob was so nice we couldn't give the sale to someone else. We also enjoyed working with Reynaldo in Finance. Funny guy who made the whole process smooth. More

DO NOT BRING YOUR CAR INTO GET SERVICED AT THIS DEALERSHIP..YOU WILL LEAVE WITH MAJOR PROBLEMS TO YOUR CAR...THE SERVICE MANAGER IS A BAD PERSON...THIS DEALERSHIP WILL HURT YOUR CAR AND DO TERRIBLE DEALERSHIP..YOU WILL LEAVE WITH MAJOR PROBLEMS TO YOUR CAR...THE SERVICE MANAGER IS A BAD PERSON...THIS DEALERSHIP WILL HURT YOUR CAR AND DO TERRIBLE THINGS...CAUTION AT ALL COSTS...HARDIN HONDA DOES NOT STAND BEHIND THEIR SERVICE...PLEASE TAKE YOUR CAR SOMEWHERE ELSE More

After specifically telling them through email and phone calls that we need to agree to a price. After they repeatedly said they will honor the price, then I made the drive to dealership (30 miles away) an calls that we need to agree to a price. After they repeatedly said they will honor the price, then I made the drive to dealership (30 miles away) and wasted my Sunday afternoon to nothing but aggravating attitude by the sales manager. Never believe these pathological liars! More

Bought a 2009 Honda Fit from this dealer. Dealer said it'd take 1 week to deliver. My trade in was inoperable, so I left it with them, they said I could clear out my car upon delivery of my new Fit. it'd take 1 week to deliver. My trade in was inoperable, so I left it with them, they said I could clear out my car upon delivery of my new Fit. 3 weeks later, my Fit came in, I signed everything, and let them know I needed my belongings out of my car. They told me to wait. I did, but then they came back and told me they had thrown them out. I then asked to speak to the manager, they made me feel like a piece of garbage, and told me I should have called, and next time to keep better track of my things?! I've filed a complaint with American Honda, and they have assured me, that the sales people should have contacted me before throwing my belongings away. Hardin Honda sells cars everyday, I do not. It's up to my dealer to make sure nothing bad happens to me, and Hardin Honda failed miserably. More

Bate and switch with the internet sales team. DO NOT GO TO THIS BAD BAD NASTY DEALER. This is the first and only Honda dealer I have had an issue with in over ten years(& 5 Honda's) of Honda owenership TO THIS BAD BAD NASTY DEALER. This is the first and only Honda dealer I have had an issue with in over ten years(& 5 Honda's) of Honda owenership More

The people at Hardin were very friendly and helpful. They will beat any written quote you have by at least 100 dollar. They didn't make me feel uncomfortable and they were honest. They knew what they They will beat any written quote you have by at least 100 dollar. They didn't make me feel uncomfortable and they were honest. They knew what they were talking about. They will provide you with information about the cars and about warranties. There services are great awesome. If there is anything wrong with your new car, they will take care of it for you. I had a scratch and they took care of it at no charge. Well, that's my experience. My friends have the same experience here also. That's why they refer me to Hardins. More