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Harbor Hyundai

Long Beach, CA

4.8
4,952 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,952 Reviews of Harbor Hyundai

September 06, 2023

David Davila provided an excellent customer experience. He was honest, helpful, nice, and transparent. It was a quick and swift transaction. More

by Christopher.mata88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Cajas, David Davila
Sep 06, 2023 -

Harbor Hyundai responded

Christopher.mata88, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that David Davila and our sales team provided you with an excellent customer service experience. Your satisfaction is of utmost importance to us. If there is anything we can assist you with, please do not hesitate to contact us. We are here to help and ensure that you have a positive experience with our company. Our dedicated team is ready to address any questions or concerns you may have. Once again, thank you for your kind words and for choosing our services. We look forward to serving you in the future. Jessica Renteria Harbor Hyundai 562-753-0179

September 05, 2023

Harbor Hyundai gave me the best especian e! !! I was just there for an auto appraisal and left with my dream car!!! From the Manger to, Daniel M. my main navigator through the process, and even More

by Victor CalSan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno, Matthew Lopez, Daniel Martinez
Sep 06, 2023 -

Harbor Hyundai responded

Victor CalSan, These are the experiences we strive to deliver to our valued customers. We take great pride in ensuring that our customers have a smooth and hassle-free purchasing process. We are delighted to hear that Daniel, along with our Finance manager, provided you with the necessary assistance to navigate through the various stages of your purchase. At our company, customer satisfaction is of utmost importance to us. We are committed to providing exceptional service and support to our customers throughout their entire journey with us. Our team is always ready to assist you with any queries or concerns you may have. If there is anything we can do to further assist you now or in the future, please do not hesitate to reach out to us. We are here to help and eager to ensure that your experience with us remains positive and fulfilling. Thank you for choosing our company, and we look forward to serving you again soon. Jessica Renteria Harbor Hyundai 562-753-0179

September 05, 2023

Very friendly and transparent. Entire experience was pleasant and never got the “hard sell” It was a pleasure getting our lease through Harbor Hyundai More

by Ken L
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Duty, Matthew Lopez
Sep 05, 2023 -

Harbor Hyundai responded

Ken L, Thank you for taking the time to share your review about your recent visit. We deeply appreciate your effort in providing us with valuable feedback regarding your experience. We are thrilled to learn that your visit was pleasant, friendly, and transparent. Our team takes great pride in delivering exceptional service and ensuring a positive customer experience. Your kind words serve as a motivation for us to continue working towards excellence. Once again, we sincerely thank you for your feedback and for choosing us for your recent visit. We look forward to serving you again in the future and providing you with an even better experience. Jessica Renteria Harbor Hyundai 562-753-0179

September 05, 2023

The team went above and beyond for us! We couldn't be happier! They made it so easy for us to trade in our vehicle and find the exact car we were looking for at a great price! More

by tbm128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walden Zittle
Sep 06, 2023 -

Harbor Hyundai responded

tbm128, Thank you for your review regarding your recent visit. We sincerely appreciate the time you took to share your feedback. It brings us great joy to learn that our sales team exceeded your expectations with their exceptional customer service. We are delighted that they were able to assist you in finding the exact car you had in mind. Your satisfaction is of utmost importance to us, and we are glad to have fulfilled your requirements. Once again, we extend our gratitude for your kind words and valuable input. Jessica Renteria Harbor Hyundai 562-753-0179

September 03, 2023

Harbor Hyundai was amazing! I especially recommend MacKenzie. He was helpful and fully understood what we were looking for without being pushy. We love the car and price. More

by Alexia Kutzner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Lewis, Demetric Wright
Sep 05, 2023 -

Harbor Hyundai responded

Alexia Kutzner, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that you had an amazing experience with MacKenzie and our team. It's wonderful to know that he was helpful and fully understanding without being pushy. We strive to provide excellent customer service and it's always rewarding to receive such positive feedback. If there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

September 02, 2023

I wish I could give him 500 Stars. Frew words to describe him are like honest, kind, diligent, passionate, empathetic, responsible, so professional. We communicated via texts. In t More

by chorusjjang2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, David Davila, Demetric Wright
Sep 05, 2023 -

Harbor Hyundai responded

Thank you for taking the time to post a review on your visit. We appreciate your feedback and are thrilled to hear that our sales team exceeded your expectations with their exceptional customer service. At our company, we strive to provide the best possible experience for our customers, and it is delightful to know that we were able to impress you. We value your satisfaction, and if there is anything we can assist you with, please do not hesitate to contact us. Our dedicated team is here to help and is eager to address any inquiries or concerns you may have. Whether you need further assistance or have additional questions, we are just a phone call or email away. Once again, we sincerely appreciate your review and your kind words about our sales team. Your feedback motivates us to continue delivering excellent customer service. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

September 02, 2023

Fixed all issues with steering column. Also regular service, also made us aware of future maintenance. Good job everyone. More

by rmritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Sep 05, 2023 -

Harbor Hyundai responded

rmritter, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are pleased to hear that you had a positive experience with us. We strive to provide excellent service and ensure that our customers leave satisfied. In order to continuously improve, we would like to understand how we can make your next visit even better. We value your opinion and would be grateful if you could email me or call me to share your thoughts. Your feedback is important to us, and we are committed to addressing any areas where we can enhance our services. We understand that achieving a 5-star rating requires consistent effort and attention to detail. By reaching out to you, we aim to gather insights that will enable us to exceed your expectations during your future visits. Your input will help us identify areas for improvement and implement changes that will further enhance your overall experience. Once again, we would like to express our gratitude for choosing our establishment and for taking the time to provide feedback. We look forward to hearing from you and working towards earning a 5-star rating on your next visit. Jessica Renteria jrenteria@harbor-hyundai.com Harbor Hyundai 562-753-0179

September 02, 2023

Scheduling my appointment was super easy. It was a maintenance visit so I waited for my car. The lobby was clean and comfortable with plenty of seating and tables. Enrique, my service rep was More

by fabiana.frasca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
Sep 05, 2023 -

Harbor Hyundai responded

fabian.frasca, Thank you for taking the time to post a review on your recent visit. We greatly appreciate your feedback and are delighted to hear that Enrique met your expectations. We strive to provide exceptional service and it's wonderful to know that everything was done in a timely manner. We're glad that you appreciated the extra touch of having your car washed. At our establishment, customer satisfaction is our top priority. If there is anything else we can assist you with, please do not hesitate to contact us. We are always here to help and look forward to serving you again in the future. Thank you once again for your kind words and for choosing our services. We value your patronage and will continue to work hard to exceed your expectations. Jessica Renteria Harbor Hyundai 562-753-0179

September 02, 2023

Staff were all very friendly and helpful, Jack and Dean were awesome. Matt was amazing as well More

by sweetwater84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean, Jack Duty, Leonard Fischer, Matthew Lopez
Sep 05, 2023 -

Harbor Hyundai responded

sweetwater84, Thank you for sharing your feedback on your recent visit. We greatly appreciate the time you took to post a review. It brings us joy to hear that Jack and Dean made your experience exceptional. They are truly awesome individuals who strive to provide our customers with the best service. If there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help and would be more than happy to address any concerns or answer any questions you may have. Once again, thank you for your review and for choosing our establishment. We value your support and look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

September 01, 2023

It was quick and easy, from sale person to the sale manager they did their best and I appreciate their professionalism! Thank you for making the whole car buying process as painless as possible! More

by amaafi41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Vineyard
Sep 01, 2023 -

Harbor Hyundai responded

ammafi41, Thank you for your recent review regarding your sales visit with our company. We greatly appreciate the time you took to provide feedback. It brings us immense joy to learn that our sales team was able to meet your expectations and ensure a painless buying experience for you. Our main goal is to provide excellent service to all our customers, and it is truly rewarding to know that we succeeded in doing so during your visit. We understand that purchasing can sometimes be a daunting task, but we are glad to have made the process as smooth as possible for you. If there is anything else we can assist you with, please don't hesitate to reach out to us. Our team is always ready to lend a helping hand and provide any necessary support. We value your satisfaction and are committed to addressing any further inquiries or concerns you may have. Once again, thank you for your feedback and for choosing our company for your buying needs. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

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