Back

Hanna Imports

Raleigh, NC

3.5
923 Reviews

2407 Wake Forest Rd

Raleigh, NC

27608

Directions

By Type

Showing 923 reviews

October 15, 2024

From the very first interaction - rude and condescending comments with Savannah to them wanting to charge $998 for a service protection plan ( LoJack). I’m grateful I walked away. I understand they’re a lar More

by The small guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clay Warde
May 18, 2024

Great buying experience at Hanna Imports in Raleigh NC. We were created by Elie Hoyek who made one of the best car buying experience we have had. He quickly reviewed the car we were interested in, arranged More

by Rmjddm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Hoyek, sales representative
May 20, 2024 -

Hanna Imports responded

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Elie provided you with such exceptional service throughout your car-buying journey. It's fantastic to know that he was able to swiftly handle everything from reviewing the car to arranging the test drive and appraising your vehicle. We're delighted that everything went smoothly, from finalizing the deal to completing the paperwork and payment process. We truly appreciate your recommendation of our dealership, especially highlighting Elie's outstanding service. We look forward to serving you again in the future!

April 24, 2024

Deandre helped me purchase a vehicle remotely and I cannot say enough about how great he was. I was nervous buying car unseen but the assurance and customer support Deandre and Bav showed was excellent More

by chan.leonard21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bav, Maday Andrade, DeAndre Price
January 31, 2024

Elie hoyek and manager did the impossible and helped us get our car, 2020 Nissan pathfinder More

by Brendongt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie, hoyek
January 23, 2024

The little things add up like not being provided with a second key or a full tank of gas, this dealership setup was odd More

by Awk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Smith
October 22, 2023

I am concerned that this car dealership is still in operation with all of the negative reviews. They will respond that everything is legal, but certainly they are morally bankrupt. Beware of the $1,49 More

by JCollins
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Name not listed.
August 18, 2023

After my review, it’s on you to decide whether to choose this dealership with so many others around. To start, since purchasing the vehicle a month ago, I have had to replace the key fob (only one provi More

by MJC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Aug 31, 2023 -

Hanna Imports responded

We value our customers’ opinions and thank you for bringing this to our attention. We have all the documentation to prove the pre-purchase inspection and repairs made to this unit by Hanna Imports before the sale. If you would like to discuss this further please email customercare@hannaimports.com Respectfully, Hanna Imports

Sep 15, 2023 -

MJC responded

To make matters worse, I just had the back driver tire blow out on me going 60 mph. Those are the same tires that your service team supposedly inspected as well as the front two I already replaced. Not only have I been out thousands of dollars but my life has been in danger.

August 08, 2023

They promised us they could fix the issues that were on the car they sold us over 9 months ago. We are still having difficulty hearing back from them and getting this fixed. Very frustrating and disappoint More

by nick.hackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah
Aug 31, 2023 -

Hanna Imports responded

customercare@hannaimports is a great recourse if needed, we hope this helps.

August 07, 2023

Watch out adds fees at last minute , paint and fabric protection 1499 cannot be removed . Contract details say you acknowledge this is not necessary to buy the car. Read everything before signing. This More

by Disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Winder
May 25, 2023

Tony Steed was an incredibly professional sales person. He helped us in providing answers to all our questions. We traveled 2 1/2 hours to look at a specific car. We traded in our Ford fusion hybrid for a More

by kath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Steed
1
...