Hanlees Hilltop Nissan
Richmond, CA
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210 Reviews of Hanlees Hilltop Nissan
Although all my service requests were done, I still gave a low rating on this experience. When I got home, I spent an amount of time cleaning the technicians' OIL MARKS on my steering wheel, leather upholst a low rating on this experience. When I got home, I spent an amount of time cleaning the technicians' OIL MARKS on my steering wheel, leather upholstery and interior door on the driver side. I didn't go back because I don't think they could clean my car the way I wanted it to be. I've been a customer for two decades now and this is my first experience to have a dirty car after the service. This is the second Nissan cars I got from this dealer. He put a seat cover but was not properly utilized. Please show your RESPECT to customers by keeping our vehicle clean the way we want it. More
I was very very pleased to learn that they have complementary lyft services for folks who don't want to wait at the dealership. As an immuno-compromised customer, this was an amazing asset. Will de complementary lyft services for folks who don't want to wait at the dealership. As an immuno-compromised customer, this was an amazing asset. Will definitely be returning More
Got an appt got right in. Customer service great .car report was it really inspected look at my brake report brakes don’t get better? Customer service great .car report was it really inspected look at my brake report brakes don’t get better? More
Helpful to promptly start service and continue my day with lyft rides from and back to pick up my car. Knowledgeable staff allowed me to make decisions on drop off and service call with lyft rides from and back to pick up my car. Knowledgeable staff allowed me to make decisions on drop off and service call More
I was promptly waited on. The Head Mechanic researched my service history and found what my car needed. He found a 15% off coupon for my service, which was a plus. He let me The Head Mechanic researched my service history and found what my car needed. He found a 15% off coupon for my service, which was a plus. He let me know how long the service would take and he contacted Lyft to take me home. Definitely very good service. More