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Hanlees Hilltop Nissan

Richmond, CA

4.2
210 Reviews

3277 Auto Plaza

Richmond, CA

94806

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210 Reviews of Hanlees Hilltop Nissan

December 06, 2023

Fast, respectful and Nice environment The employee in the reception was really nice and really helpful. The service was fast and with good information. More

by Victoria82.gomez
Recommend Dealer
Yes
December 04, 2023

She got my car taken care of, and got it in and out in a timely manner More

by HEAD_LOCK
Recommend Dealer
Yes
Employees Worked With
A very nice lady I don't remember her name
December 04, 2023

Am very happy 12 Am very happy coustumer service Am happy With Nissan Hilltop Nissan More

by Valadez415mauro
Recommend Dealer
Yes
Employees Worked With
Yes
December 03, 2023

The manager was very helpful and very knowledgeable. She has great customer service skills. She made everything very clear and was a pleasure to work with. She made it a positive experience. More

by DAVEYD58
Recommend Dealer
Yes
Employees Worked With
Service manager. Don't remember her name.
December 03, 2023

Cordial, not high pressure, patient, Was communicating with manager to see what can be done to make us satisfied. More

by Mister.alves
Recommend Dealer
Yes
Employees Worked With
Omari
December 03, 2023

It was for two recalls and it took less time than expected! The waiting room was comfortable! I did see more episodes of Cold case murders than expected on their tv! More

by Blueheron7874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but look them up - very pleasant!
December 02, 2023

Customer service could be better. Communicate on going issues instead of sending vehicle/customer home without work being completed. Contacting for pickup especially, I had to reach o More

by WesT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
December 02, 2023

Had a wonderful experience with Xiomara and the service team Had a wonderful experience all around with Xiomara More

by chezbegin
Recommend Dealer
Yes
Employees Worked With
Xiomara
December 02, 2023

On one visit they accidentally disconnected one tire pressure gauge. It took another visit and four hours of waiting for them to fix it (two hours to confirm that it was disconnected and two hours to fi More

by Lorelei1207
Recommend Dealer
No
December 01, 2023

I waited for almost two hours for them to tell me to come back another day. They promised to call to reschedule and did not. More

by naty0932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know