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Hanlees Hilltop Nissan

Richmond, CA

4.2
210 Reviews

3277 Auto Plaza

Richmond, CA

94806

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210 Reviews of Hanlees Hilltop Nissan

June 16, 2023

Good service Service writer she was very professional. I was very satisfied with the service. More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
June 16, 2023

They will scam you do not purchase car from here ! ! They don’t take accountability and the finance guy Milton is the biggest scammer More

by Briamnadthomas09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton, Audrey Ryan, David Duran, Orlando Teixeira
June 16, 2023

Charged for what other dealers offer for free - Also some complimentary washing would be good - not very EV friendly More

by lestebecreceipts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Duran, Orlando Teixeira
June 14, 2023

Everytime I have a question, I don't feel they know the right answer when I actually show them my paperwork. Unbelievable!! More

by stepnat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Ryan
June 14, 2023

My car was ready on time as promised by the service writer. She was knowledgeable and helpful. More

by GEENI4E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
June 13, 2023

The employees at the service department treat you with respect, always with the right response to my questions. Great work. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 13, 2023

They don’t hear new car issue at all ; rather look for a way to earn diagnostic fee More

by skan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Ryan
June 10, 2023

I never got a call back as to how long the "work" would take. When I got there, it was just a 1-page manual insert that was offered. Not their fault but I wish someone had explained what I'd be coming in More

by msw1031
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier, Audrey Ryan
June 10, 2023

Treat me good, and always accommodate. ..I would recommend 👌 Hilltop Nissan to others...Thank you More

by sixofusedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
June 10, 2023

When I needed a quick service, they accommodated me even without prior appointment. I would rather go all the way to Nissan Hilltop than Nissan Vallejo because I do not trust that Nissan dealer anymore. More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
Jun 10, 2023 -

ed responded

Good job Hanlees Nissan Hilltop. Aside from Nissan Quest, I used to have Nissan Sentra and both of these vehicles were from Hanlees Nissan Hilltop.

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