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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
March 08, 2024
They were understaffed to mechanics had called out to service check in people were not there. Cars were all over unable to move cars that had been dropped off without keys. Very shorthanded. service check in people were not there. Cars were all over unable to move cars that had been dropped off without keys. Very shorthanded. More
by DNCLANE
Verified CustomerEmployees Worked With
Anselmo
March 08, 2024
Told me my warranty was void before they even examined the car and my problem. Mentioned I had the 'wrong color coolant', but when I emailed her to ask why (twice), she never responded. Told me there was the car and my problem. Mentioned I had the 'wrong color coolant', but when I emailed her to ask why (twice), she never responded. Told me there was no problem with the car despite coolant leaking repeatedly. 2 days after picking up the car, I was stranded on the side of the road due to overheating. Took to a different dealer who pressure tested my cooling system and found a cracked radiator. Overall unpleasant experience. More
by j.p.morrow87
Employees Worked With
Nallely Cruz
February 09, 2024
I arrived late on a rainy evening close to the dealer closing time. The salesperson was helpful, gracious, answered my questions and facilitated a test drive. The dealership also had a reasonable select closing time. The salesperson was helpful, gracious, answered my questions and facilitated a test drive. The dealership also had a reasonable selection of options for the car I wanted More
by cvbroome
Employees Worked With
Randy Hall
January 31, 2024
Chris in Parts and Anselmo were efficient and provided me with info I needed yesterday. BUT all previous times I've tried to contact someone in service with a question, I received NO callback EVER, including with info I needed yesterday. BUT all previous times I've tried to contact someone in service with a question, I received NO callback EVER, including the day before that i came into the dealership! Because of this, it's possible that I may work with another dealership, as inconvenient as that may be. Luckily I had excellent service yesterday -- but it was the first and only time it was not a FAIL. More
by BARBARA29
Employees Worked With
Anselmo rivera
