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Hanlees Hilltop Hyundai
Richmond, CA
548 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 548 reviews
Verified Customer
Helpful May 16, 2024
The staff who helped us were great at making sure we got the vehicle we wanted. Joe’l called to locate the color I wanted. Everyone was professional, knowledgeable, and courteous. It was a pleasure doing bu the vehicle we wanted. Joe’l called to locate the color I wanted. Everyone was professional, knowledgeable, and courteous. It was a pleasure doing business with this dealership. More
by TATOOSH42@VERIZON.NET
Employees Worked With
Karen, Joe’l
May 11, 2024
I had to wait for part more than a month. Why it takes so long to get just part ? I paid almost nine thousand dollars but when I picked up car, car was so dusty outside &bad smell inside. Why it takes so long to get just part ? I paid almost nine thousand dollars but when I picked up car, car was so dusty outside &bad smell inside. Service department doesn’t pick up phone & It is very hard to reach them.(That’s what I feel whenever I leave car for service there) More
by Lily
Employees Worked With
Not available
May 09, 2024
I dropped our car off without a hitch. The receptionist was even kind to help us add air to our other car. Service was very smooth. Thanks. The receptionist was even kind to help us add air to our other car. Service was very smooth. Thanks. More
by Cabramov
Employees Worked With
Can’t remember.
May 03, 2024
The fee charges for diagnosis of vehicle is too high, $255 whereas other dealership don't charge if you are a customer. Also, it took a whole day to diagnose my vehicle although I made early morning app $255 whereas other dealership don't charge if you are a customer. Also, it took a whole day to diagnose my vehicle although I made early morning appointment; 9 am but my vehicle was ready about 4:30 pm. Why do they charge a storage fee of $150 a day if ones vehicle stays in their facility after repairs? More
by Meltus
Employees Worked With
Rommel Mata
May 01, 2024
We enjoyed an excellent experience here. We knew exactly what we wanted (a special order was needed) and Randy Hall did a fantastic job at every step, from an initial test drive through fin We knew exactly what we wanted (a special order was needed) and Randy Hall did a fantastic job at every step, from an initial test drive through final delivery. Very highly recommended! More
by gfstewart
Employees Worked With
Randy Hall
April 23, 2024
Karen Lee is the best. She was honest, attentive to details, and thorough. This is the second car we have purchased with Karen's assistance. Thanks Karen Lee. She was honest, attentive to details, and thorough. This is the second car we have purchased with Karen's assistance. Thanks Karen Lee. More
by LARRYCHEW
Employees Worked With
Karen Lee
