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Hanlees Hilltop Hyundai

Richmond, CA

4.0
616 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 616 reviews

May 16, 2024

The staff who helped us were great at making sure we got the vehicle we wanted. Joe’l called to locate the color I wanted. Everyone was professional, knowledgeable, and courteous. It was a pleasure doing bu More

by TATOOSH42@VERIZON.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen, Joe’l
May 15, 2024

Fast, efficient and on time. Excellent service with clear communications. Staff was great. Highly recommended More

by craig.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 11, 2024

I had to wait for part more than a month. Why it takes so long to get just part ? I paid almost nine thousand dollars but when I picked up car, car was so dusty outside &bad smell inside. More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available
May 09, 2024

I dropped our car off without a hitch. The receptionist was even kind to help us add air to our other car. Service was very smooth. Thanks. More

by Cabramov
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
May 03, 2024

The fee charges for diagnosis of vehicle is too high, $255 whereas other dealership don't charge if you are a customer. Also, it took a whole day to diagnose my vehicle although I made early morning app More

by Meltus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rommel Mata
May 01, 2024

We enjoyed an excellent experience here. We knew exactly what we wanted (a special order was needed) and Randy Hall did a fantastic job at every step, from an initial test drive through fin More

by gfstewart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Hall
April 30, 2024

Great staff. Karen Lee was a perfect salesperson for me. She was helpful but not overbearing. Nice person. More

by PAM31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen, Calvin, Zuhair
April 25, 2024

The sales manager and staff were super helpful. I appreciated the effort they went through to get my business. More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin, Joe'l, James, Jonathan
April 23, 2024

Karen Lee is the best. She was honest, attentive to details, and thorough. This is the second car we have purchased with Karen's assistance. Thanks Karen Lee. More

by LARRYCHEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Lee
April 19, 2024

First service, no problem. Fifteen words, seven eight nine ten eleven twelve thirteen fourteen fifteen. More

by EUGP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
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