Hanlees Hilltop Hyundai
Richmond, CA
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The staff who helped us were great at making sure we got the vehicle we wanted. Joe’l called to locate the color I wanted. Everyone was professional, knowledgeable, and courteous. It was a pleasure doing bu the vehicle we wanted. Joe’l called to locate the color I wanted. Everyone was professional, knowledgeable, and courteous. It was a pleasure doing business with this dealership. More
I had to wait for part more than a month. Why it takes so long to get just part ? I paid almost nine thousand dollars but when I picked up car, car was so dusty outside &bad smell inside. Why it takes so long to get just part ? I paid almost nine thousand dollars but when I picked up car, car was so dusty outside &bad smell inside. Service department doesn’t pick up phone & It is very hard to reach them.(That’s what I feel whenever I leave car for service there) More
I dropped our car off without a hitch. The receptionist was even kind to help us add air to our other car. Service was very smooth. Thanks. The receptionist was even kind to help us add air to our other car. Service was very smooth. Thanks. More
The fee charges for diagnosis of vehicle is too high, $255 whereas other dealership don't charge if you are a customer. Also, it took a whole day to diagnose my vehicle although I made early morning app $255 whereas other dealership don't charge if you are a customer. Also, it took a whole day to diagnose my vehicle although I made early morning appointment; 9 am but my vehicle was ready about 4:30 pm. Why do they charge a storage fee of $150 a day if ones vehicle stays in their facility after repairs? More
We enjoyed an excellent experience here. We knew exactly what we wanted (a special order was needed) and Randy Hall did a fantastic job at every step, from an initial test drive through fin We knew exactly what we wanted (a special order was needed) and Randy Hall did a fantastic job at every step, from an initial test drive through final delivery. Very highly recommended! More
Karen Lee is the best. She was honest, attentive to details, and thorough. This is the second car we have purchased with Karen's assistance. Thanks Karen Lee. She was honest, attentive to details, and thorough. This is the second car we have purchased with Karen's assistance. Thanks Karen Lee. More