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Hanlees Hilltop Hyundai

Richmond, CA

4.0
616 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 616 reviews

July 20, 2024

Karen and Randy to the finance department were friendly, respectful, knowledgeable. Great experience for me. More

by Ms Duncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Karen and the finance department man.
July 02, 2024

When I arrived for my appointment they said it would be two hours, longer than usual because some earlier jobs had taken longer. At 2 hours my car had not been moved so I asked for an update. They took 5 m More

by pquick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
June 29, 2024

Buying experience was without drama. I have an outstanding issue with a charger I understood was included in the package (it was not). The GM is looking into this; hopefully Hyundai (or More

by Dwmadsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Lee and finance guy (good experience)
June 28, 2024

Fast, professional service. Will likely return, it's fairly convenient. Car was ready sooner than expected. More

by jeffsam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
June 23, 2024

The staff was responsive and the service was efficient. The scheduling was more difficult because their on-line system for scheduling does not work well. Otherwise my experience was very positive. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names.
June 21, 2024

I gave a high rating because the service I got at the desk was excellent and efficient. I felt confident because of the organization and process that everything was being taken care of. More

by icing-00-adobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely
June 17, 2024

Listened to my needs. Showed me the cars I was interested in. I purchased a nice car with great financing. More

by URIBE.JOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelle Arante
June 17, 2024

DeAlership seems ok, sales person Jo’el was very good and made the purchase a pleasure More

by clund2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe’l
June 16, 2024

I was not notified when the parts that had been ordered came in. I called. More

by jacquelinkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz, Nalllely
June 16, 2024

The Receptionist at Hilltop branch did everything to incite anxiety. Passive aggressive!!! She showed no empathy. More

by vilmakinghorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get her name. White female.
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