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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
Verified Customer
July 02, 2024
When I arrived for my appointment they said it would be two hours, longer than usual because some earlier jobs had taken longer. At 2 hours my car had not been moved so I asked for an update. They took 5 m two hours, longer than usual because some earlier jobs had taken longer. At 2 hours my car had not been moved so I asked for an update. They took 5 minutes to talk to the service staff, came back and said I’d be next and it would be 45 minutes. And so it was. The oil change was done as required. While there I talked with the parts department and they were helpful about identifying parts that fit my car and ordered some touch up paint. I feel comfortable that this will be my maintenance garage for the next three years. More
by pquick
Employees Worked With
Don’t know names
June 29, 2024
Buying experience was without drama. I have an outstanding issue with a charger I understood was included in the package (it was not). The GM is looking into this; hopefully Hyundai (or I have an outstanding issue with a charger I understood was included in the package (it was not). The GM is looking into this; hopefully Hyundai (or dealership) will see this issue through. More
by Dwmadsen
Employees Worked With
Karen Lee and finance guy (good experience)
June 23, 2024
The staff was responsive and the service was efficient. The scheduling was more difficult because their on-line system for scheduling does not work well. Otherwise my experience was very positive. The scheduling was more difficult because their on-line system for scheduling does not work well. Otherwise my experience was very positive. More
by None
Employees Worked With
I do not remember the names.
June 21, 2024
I gave a high rating because the service I got at the desk was excellent and efficient. I felt confident because of the organization and process that everything was being taken care of. desk was excellent and efficient. I felt confident because of the organization and process that everything was being taken care of. More
by icing-00-adobe
Employees Worked With
Nallely
