Hanlees Hilltop Hyundai

Service writer was excellent and my car got done a lot sooner than I anticipated. sooner than I anticipated. More

From the beginning Hanlees Hilltop Hyundai made me feel like the most important person. Picking the car best for me. Explaining all the paperwork. No haggling for a price I could afford. The 3 year free ma like the most important person. Picking the car best for me. Explaining all the paperwork. No haggling for a price I could afford. The 3 year free maintenance is awesome. The service department is great. They get me in and out quickly. Everyone I have met there is friendly and ready to answer all my questions. It's just a great place to buy/lease a car. More

Service was awesome and stress free. Would use Joe’l in a heartbeat and definitely recommend him to others Would use Joe’l in a heartbeat and definitely recommend him to others More

Service is indescribably bad! Can’t get through on the phone! Calls are not returned. Service advisor does not listen, understand the concerns or just doesn’t care. Management is Can’t get through on the phone! Calls are not returned. Service advisor does not listen, understand the concerns or just doesn’t care. Management is MIA. My vehicle has been repaired multiple time for the same concerns and when returned to me, they are either not fixed or there are new problems. More

Friendly folks who make the car buying process easy. Buying a car can be stressful. Buying a car can be stressful. More

We went in knowing the car we wanted to get and it still took 6 hrs. Not kid friendly. Dirty facilities. Lots of waiting. Pushing expensive warranties, took 6 hrs. Not kid friendly. Dirty facilities. Lots of waiting. Pushing expensive warranties, More

NIGHTMARE! !!!! DON'T BUY FROM HYUNDAI!!! CARS ARE GREAT BUT HYUNDAI IS THE WORST COMPANY I'VE EVER SEEN IN MY WHOLE LIFE TO DEAL WITH! IT HAS BEEN THREE MONTH !!!! DON'T BUY FROM HYUNDAI!!! CARS ARE GREAT BUT HYUNDAI IS THE WORST COMPANY I'VE EVER SEEN IN MY WHOLE LIFE TO DEAL WITH! IT HAS BEEN THREE MONTHS SINCE MY CAR BROKE AND WENT TO REPAIR. I HAD TO PAY FOR THE RENTAL CAR OUT OF MY POCKET BECAUSE THEY SAID I HAD TO DO THAT WAY AND THAT I WOULD GET REIMBURSED. I'M TRYING TO GET REIMBURSED SINCE THEN, THREE MONTHS!!! THEY JUST DON'T CARE!!! I'VE CALLED ABOUT TWENTY TIMES AND EVERY TIME THEY SAY THEY ARE ESCALATTING MY CASE. BUT THEY DON'T!!! MORE THAN A MONTH HAS PASSED WHEN SOMEONE FROM THE COMPANY (HYUNDAI.US) TOLD ME I WAS "APPROVED" FOR THE REIMBURSEMENT- REALLY? APPROVED?? - THEY CHARGED MY MONTHLY LEASE PAYMENT AND DO I NEED TO BE APPROVED TO GET THE MONEY I SPENT ON A RENTAL CAR BACK???? THEY ARE SOOO RIDICULOUS!!!! I JUST CALLED THEM AGAIN TODAY AND SOMEONE TOLD ME TO WAIT TWO OR MORE WEEKS AND CALL THEM BACK BECAUSE MY "CASE" HAS BEEN REVIEWED AND "WHEN THEY APPROVE (AGAIN???) THEY WILL REIMBURSE ME. SHE ALSO SAID THERE'S NOTHING I CAN DO, NO ONE I CAN TALK TO. THIS IS UNBELIEVABLE DISRESPECTFUL!!!! I'LL NEVER BUY OR LEASE ANYTHING FROM HYUNDAI AGAIN!!!! HORRIBLE, HORRIBLE, HORRIBLE COMPANY AND CUSTOMER SERVICES!!! More

The visit actually was fine. The only thing that made it poor was the fact that I was not notified that the vehicle I was coming to see was sold. The only thing that made it poor was the fact that I was not notified that the vehicle I was coming to see was sold. More

Poor repair service on vehicle that was at their repair shop & service rep lousy….. t shop & service rep lousy….. t More