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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
Verified Customer
June 30, 2023
Hard to get an appointment. Disorganized staff dumpy dealership editing room water not washing’ fluid for windshield. Rude staff Disorganized staff dumpy dealership editing room water not washing’ fluid for windshield. Rude staff More
by Pony
Employees Worked With
David Duran, Orlando Teixiera
June 28, 2023
I was able to schedule in a timely manner after calling back a few times. The service department was friendly and knowledgeable about the recall letter I received. back a few times. The service department was friendly and knowledgeable about the recall letter I received. More
by tdouglas1
Employees Worked With
Audrey Ryan, David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
June 28, 2023
Horrible communication, never answers the phone, poor customer service, service department gives you the run around and lie all the time. And very rude. My overall experience wasn’t the best. customer service, service department gives you the run around and lie all the time. And very rude. My overall experience wasn’t the best. More
by Ashley
Employees Worked With
Nallely Cruz
June 28, 2023
Car went in for warranty work, was also told it needed recall work, however recall work never happened. Additionally communication was poor and I had to chase people down for a status. recall work, however recall work never happened. Additionally communication was poor and I had to chase people down for a status. More
by jae
Employees Worked With
Service Department front desk and technician
June 26, 2023
Place was rundown. Took 2 hours to sign paperwork after deal was made. Car was missing items listed on the window sticker. I had to tell them it was missing Took 2 hours to sign paperwork after deal was made. Car was missing items listed on the window sticker. I had to tell them it was missing More
by ken.desilva
Employees Worked With
Karen Lee
