
Hanlees Hilltop Hyundai
Richmond, CA
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The necessary work was done promptly. my only complaint is that the service department didn’t always return calls when I left a message. my only complaint is that the service department didn’t always return calls when I left a message. More
Service was clearly explained. Follow up was consistent and they made my safety a priority. Follow up was consistent and they made my safety a priority. More
I walk into the establishment and no one says anything to me for 15 minutes I shopped around I go outside and asked my call my friend and I said he wouldn’t talk to me. He said go back in there and make him me for 15 minutes I shopped around I go outside and asked my call my friend and I said he wouldn’t talk to me. He said go back in there and make him talk to you in the yard and in the second time I went in I made myself scene and the lady finally second can you help me and I said I’m coming here to buy a car and nobody will speak with me, so finally when the young man Brian, whatever his name was he, he lost a seal three times and he came down to Toyota. He got me and then he left me again in the Philippines. The other guy sold me the car and then he came again and then lost a deal again, I was so disappointed in the way I was treated in the car you can’t you took two days to buy the car we bought it in cash, but the sales person was like he was like a used car salesman from a sneaker salesman he was talking to me you know such disrespect I’m a black man, but he was like talking to me like I told him I can buy any car I want it But he still acted like a moron More
Lack of responsiveness, don’t return calls, can’t leave a msg with service manager, staff don’t seem to care, no courtesy car service unlike most other service departments, short staffed, need I say more, ne msg with service manager, staff don’t seem to care, no courtesy car service unlike most other service departments, short staffed, need I say more, new Ioniq 5 with several problems More
So good car dealership right in the neighborhood convenient nice service so far I'm happy with you guys convenient nice service so far I'm happy with you guys More
Horrible service no car loaner under warranty service. / my radio keep goes off from day one when I pick up this truck /Santa Cruz / this is the third time my radio gos of /6 months old or 13000 miles T / my radio keep goes off from day one when I pick up this truck /Santa Cruz / this is the third time my radio gos of /6 months old or 13000 miles Terrible terrible service I will give it zero / star if I can. More