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Hanlees Hilltop Hyundai

Richmond, CA

4.0
617 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 617 reviews

July 15, 2023

The necessary work was done promptly. my only complaint is that the service department didn’t always return calls when I left a message. More

by I’monapjourney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Teixiera
July 14, 2023

Service was clearly explained. Follow up was consistent and they made my safety a priority. More

by PHYLLIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if these names were correct. All staff provided excellent service, Audrey Ryan, David Duran, Orlando Teixiera
July 12, 2023

I walk into the establishment and no one says anything to me for 15 minutes I shopped around I go outside and asked my call my friend and I said he wouldn’t talk to me. He said go back in there and make him More

by easileycarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Car salesman Brian
July 12, 2023

Ok. People are always nice and helpful. Make sure you are covered from beginning to end More

by trouttcheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Lee
July 12, 2023

I really need to speak to someone to explain. More than 15 wotds. Too long More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
July 11, 2023

Hanlees Hilltop Hyundai has taken good care of me for the last 15 years without any complaints from me. I have been very happy with their service. More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Lee
July 11, 2023

Final delivery was awful. When finally delivered no instructions on how to use the car! More

by b-baum
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales
July 10, 2023

Lack of responsiveness, don’t return calls, can’t leave a msg with service manager, staff don’t seem to care, no courtesy car service unlike most other service departments, short staffed, need I say more, ne More

by cldsrst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy sales
July 08, 2023

So good car dealership right in the neighborhood convenient nice service so far I'm happy with you guys More

by RICHARDLEWIS1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan, David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
July 08, 2023

Horrible service no car loaner under warranty service. / my radio keep goes off from day one when I pick up this truck /Santa Cruz / this is the third time my radio gos of /6 months old or 13000 miles T More

by Patsautoservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Ryan, David Duran, Orlando Teixiera
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