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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
August 01, 2023
Hi, since I started taking my car to service with them, I found that they really care about customers and their cars, they are really professional and conscious, doing things the right way and that is what I found that they really care about customers and their cars, they are really professional and conscious, doing things the right way and that is what I want. Thank you Lou and Nallely, for your great job. More
by Congarc
Verified CustomerEmployees Worked With
Lou, Nallely
July 29, 2023
Everyone is extremely pleasant. They have improved their sitting area. I am pleased that they now offer car washes. They have improved their sitting area. I am pleased that they now offer car washes. More
by ARLENEHOFFMAN
Employees Worked With
David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
July 28, 2023
Very reliable and professional. This is the only dealership my family purchased our vehicles from and services them. They test drove my car three times to ensure the braking syste This is the only dealership my family purchased our vehicles from and services them. They test drove my car three times to ensure the braking system is in perfect conditions. More
by Paeonia
Employees Worked With
Tim Cha, service manager
July 28, 2023
Not many salespeople there, not easy to get the answer what I wanted and even some information wasn’t accurate at all. Overall experience with a salesperson wasn’t happy. what I wanted and even some information wasn’t accurate at all. Overall experience with a salesperson wasn’t happy. More
by changyi70
Employees Worked With
Joe’l
July 28, 2023
My car was in the shop for 2 months+ with absolutely no communication & even being put on hold for 2 hours, 3 or more times. When I hung up & called back the first 2 times i was put on hold for 2 hours, t communication & even being put on hold for 2 hours, 3 or more times. When I hung up & called back the first 2 times i was put on hold for 2 hours, they heard my voice & put me on hold again. Absolute disaster my service advisor was Nayeli who seemed to care the most out of everyone but unfortunately it was far from enough communication & care. More
by nobe4899
Employees Worked With
Nallely, Tom , David Duran, Orlando Teixiera, Juan Garcia, Karen Lee
July 28, 2023
It’s not just this dealership. Genesis service is lacking. Pitching Genesis as a luxury car but not being able to give luxury service. I had to wait 3 weeks for an oil change. The Genesis service is lacking. Pitching Genesis as a luxury car but not being able to give luxury service. I had to wait 3 weeks for an oil change. The concierge service doesn’t exist anymore but that was a selling point. Key remote didn’t work and they said it was just the battery but they didn’t replace it. It’s a brand new car. I would think you could replace the battery. Solid car but you can’t compare to the other luxury brands when your service is lacking. More
by dapro
Employees Worked With
Desk people were nice . It’s just the whole brand that is lacking service
