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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
August 12, 2023
In all honesty, I think the service department has some improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. More
by metheniac
Verified CustomerEmployees Worked With
Don’t know a name.
August 12, 2023
Pardep seems very technically competent. He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His d He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His documentation on the service order was the most detailed and accurate I've seen. Nallely was efficient and communicated clearly, as usual. More
by toolworker
Employees Worked With
Pardeep, Nallely
August 11, 2023
Joe’l was fantastic to work with! He made the whole process super easy and seamless and I wish all car buying processes were this way. Because of him, I will happily be back! Also fin He made the whole process super easy and seamless and I wish all car buying processes were this way. Because of him, I will happily be back! Also finance was really easy to deal with and he was super friendly. They made the long process much smoother! More
by parker.buddy
Employees Worked With
Joe’l Arances
August 11, 2023
The salesmen where great. They help me very .much. Joel is a real great salesmen He knew all the paper work,He knew all about the gv80. He is an asset to the dealership. They help me very .much. Joel is a real great salesmen He knew all the paper work,He knew all about the gv80. He is an asset to the dealership. More
by Shortestshorter
Employees Worked With
David Duran
August 10, 2023
My family has been coming to this service center to service our cars since Tim Cha, service manager was transferred from HanLees Toyota to this location this year. service our cars since Tim Cha, service manager was transferred from HanLees Toyota to this location this year. More
by Paeonia
Employees Worked With
Tim Cha, service manager
August 09, 2023
I had a broken key and they repaired it immediately. I had ordered a second key earlier and they did not inform me that it had arrived, unfortunately. So I left with 2 functional keys, but paid an outra I had ordered a second key earlier and they did not inform me that it had arrived, unfortunately. So I left with 2 functional keys, but paid an outrageous price. More
by CYNWHITEHEAD
Employees Worked With
I didn’t learn the names.
August 09, 2023
Service department: Lieu did an excellent job, good customer service and keep i updating on my car. Did the repair within time frames! Thank you very much for his work! customer service and keep i updating on my car. Did the repair within time frames! Thank you very much for his work! More
by Annie
Employees Worked With
Liew
August 09, 2023
good service staff, but this is the second recall that I have done and the first has not been solved, because maybe it is a factory problem, but the high beam and the reverse camera never work have done and the first has not been solved, because maybe it is a factory problem, but the high beam and the reverse camera never work More
by edsonbomtempo2
Employees Worked With
David Duran, Orlando Teixiera
