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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
Verified Customer
September 04, 2023
Yes, but service area need some time improvement in the waiting area . I had to go get my own car from a crowd of other cars, accident waiting to happen, and a courtesy wash would be nice. waiting area . I had to go get my own car from a crowd of other cars, accident waiting to happen, and a courtesy wash would be nice. More
by LATONIA_01
Employees Worked With
Don’t know
September 04, 2023
I am Not thrilled with my service I Hanleys. I got different answers, depending on who I talk to (like if I get a Lyft ride to the bart) and was initially told they close at seven then was told I got different answers, depending on who I talk to (like if I get a Lyft ride to the bart) and was initially told they close at seven then was told that they close at five by someone else at 4 o’clock after them not answering the phone a couple times. Estimates for how long my car would take was varied and when I tried to call to make sure that they would be there if I arrived at 5:15 they ignored my phone calls over a 45 minute span or sent me to a phone number with no voicemail that just kept ringing. It’s kind of just unprofessional behavior that Makes for difficulty to trust the actual work. thanks to the cashier for staying late for me but more stress & inconsistency than I’m looking for when it comes to fixing my car. More
by Ber
Employees Worked With
Whytfisthisfieldrequiredidontremember
September 01, 2023
Took forever to get diagnostic appt. Phone communications very difficult. Believe you are understaffed. Was not called as promised when car was ready. 3 days. Car still says mainte Phone communications very difficult. Believe you are understaffed. Was not called as promised when car was ready. 3 days. Car still says maintenance required even though just done. Have to do my own “experiments” as I think your evaluation is wrong. Will get back to you. More
by REALSIMPLE89
Employees Worked With
Nallely Cruz, (Jason Saechao ??)
August 29, 2023
I appreciated working me into the schedule to install replacement parts. Llew arranged for a ride, since the time estimate was much longer than I was told on the phone. replacement parts. Llew arranged for a ride, since the time estimate was much longer than I was told on the phone. More
by LDOBYNS
Employees Worked With
Llew
August 28, 2023
Unbelievable lack of communication. Left 15 voicemail messages and no one called back finally asked our salesman to contact the service department. Left 15 voicemail messages and no one called back finally asked our salesman to contact the service department. More
by Jcahill
Employees Worked With
Frank
