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Hanlees Hilltop Hyundai

Richmond, CA

Overview
Reviews
Vehicles
4.0
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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3285 Auto Plaza Road

Richmond, CA

94806

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Showing 606 reviews

September 30, 2023

I always have my work done there at Hiltop Hyundai because of the friendly, efficient service. More

by oceanlover281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
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September 29, 2023

Service Tech used poor choice of words asking if I purchased the vehicle “second hand.” I bought a certified used vehicle not a second hand- hand me down as referenced. More

by Misskimmie62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
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September 28, 2023

Small service department, hard to schedule appointment online or getting someone on the phone to call back after voicemail left, friendly staff. More

by hchuan1273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
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September 28, 2023

They took care of my recall in a timely matter very professional the service advisor was good with answering my questions. More

by KAREN-LEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naelly
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September 28, 2023

Hard to get an appointment. I had to wait a month no shuttle service. Customer service was helpful and explaining things to me. More

by redtentyoga
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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September 27, 2023

Was satisfied with my service. However the place was a bit busy and crowded at the time More

by Mizznat
Recommend Dealer
Yes
Employees Worked With
John five stars
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September 27, 2023

Was not a bad experience everyone was nice but the dealer markups were ridiculous and alost made me shy away but i was able to get them to remove it but that will not always be the case More

by haveskills1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cant remember
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September 24, 2023

I got a diagnostic for an alignment issue. Technician found the issue. Still waiting for an estimate 3 weeks later. I called 4 times already. Every time someone promised me I wound get a call More

by andreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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September 24, 2023

The best dealership I ever have seen, they were very professional, kind and helpful, I definitely recommend it. More

by PIZZAJAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, and abdul the finance manager
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September 23, 2023

The service center is difficult to reach to schedule appointments. The website does not work. They take days to return calls, and the information given , especially about warranty. Service, is inconsist More

by Stacydhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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