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Hanlees Hilltop Hyundai

Richmond, CA

Overview
Reviews
Vehicles
4.0
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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3285 Auto Plaza Road

Richmond, CA

94806

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Showing 606 reviews

October 07, 2023

Joe'l did an amazing job helping me get the right car! He's great.. I'd recommend him. More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe'l
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October 07, 2023

As usual, the service for regular maintenance or repairs is courteous and friendly. When applicable, pricing is upfront and clearly explained. More

by kekempler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
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October 06, 2023

5 star is for salesperson and finance! Both worked hard. But service gets nothing for a 4 week wait to look at why new car started to shake violently at 50+ mph is just plain wrong. More

by gsterman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo in sales and Abdul in finance!
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October 06, 2023

The service department got me in and out in a timely manner. I'm very satisfied. More

by rubilla10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 05, 2023

Scheduled online, easy peasy. Intake on day of service was no hassle, no waiting. Car was finished in time estimated. Excellent! More

by LMORSHED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy at desk
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October 05, 2023

They rarely answer the phone. It’s really hard to do business with them because they don’t communicate. More

by Bunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They are nice people but never answer the phone
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October 05, 2023

Dishonest. ... the worst experience ..decision of my life.. the manager is liar ..... biggest regret there...... More

by FIRST RONIN
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin manager
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October 05, 2023

No Exceptions! All employees, specialists, technicians are knowledgeable, welcoming... No exaggerations as well, all the above was absolutely true during my service More

by Nick
Recommend Dealer
Yes
Employees Worked With
don't remember names, sorry
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October 04, 2023

I like it. Friendly, welcoming people at the .desk. Staff appears competent. Car ready before anticipated which is really appreciated. More

by Mavann
Service Time
Recommend Dealer
Yes
Employees Worked With
Nallely and girl at pay window.
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October 03, 2023

Customer service is poor: phones not answered, messages not responded, phone calls not returned, emails unanswered. Service department staff seem overwhelmed and unable to respond to customer inquiries. I More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
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