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Hanlees Hilltop Hyundai

Richmond, CA

4.0
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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3285 Auto Plaza Road

Richmond, CA

94806

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Showing 606 reviews

October 14, 2023

Nothing good, Service sucks, everybody is lazy, way over charge compared to other Hyundai dealership, its ridiculous More

by BNS415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana, Karen
October 13, 2023

Horrible service. . They kept my car for a month and didn’t even diagnosed it. Upon calling numerous amount of time, I was told someone will give you a call back and ne More

by tennordon23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
All in general
October 12, 2023

I waited 3 hours on site for a 20 minute recall to be done. I had an appointment at 11 am, I did not get my car back until 3:20 pm More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one told me their name
October 12, 2023

They're so professiona, respectful and honest in there promise.They know what they doing. More

by JRAQUIZA30.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
October 11, 2023

I appreciate the care, patience and expertise employed gathering my banking information and letting me know the mileage left on the car contract and I could submit my information at that time without any More

by peaboo195
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Karen and the gentleman familiar with a business trust purchase
October 11, 2023

The sales people were excellent in all areas from driving the car to paperwork to finance until finally getting a trade-in for our old car. Everything ran smoothly and quickly. Our sales person, Joel, was ve More

by asousa0621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel and Carlos
October 10, 2023

Fast and relaxed service. They were flexible and understanding with our financial situation. Very pleasant experience More

by stillogic
Recommend Dealer
Yes
Employees Worked With
Joe’l
October 09, 2023

It took 5 calls to set an appointment over 6 days. Understaffed. Work took long. More

by LECTRICBILLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
October 08, 2023

Service center is unreliable and communication is poor at best. They actually did not communicate with me to tell me that my car keys were stolen under their watch. They kept my car for extra weeks because More

by AOTOLIVER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The sales guy by the entrance who does NOT need to be working with customers. Read other reviews. He and the service team along with management are terrible
October 08, 2023

I am very pleased with the way I have been treated by the team at this Dealer More

by RUBYFARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
And Elmo,Rivera
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