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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
October 18, 2023
Alana was awesome! She responded the phone promptly, asked right questions in order to be prepared for our visit. She had Karen give us a test drive. She provided optio She responded the phone promptly, asked right questions in order to be prepared for our visit. She had Karen give us a test drive. She provided options without being pushy. After we leased the car of our choice, she assisted us to download necessary application and made our access to free charging option easy. Finance was very prompt and explanations of every step was understandable and fast. Alana made her personal number available for troubleshooting at any time if needed. Everyone went above and beyond their way and our expectations to assist us and create a pleasant experience. More
by Ehsan Shahmir
Verified CustomerEmployees Worked With
Alana, Karen and Carlos
October 18, 2023
Service needed, couldn’t get through on phone to make appointment so I drove in. Service dept was down 1 employee and wait time was over 30 minutes to check in. The employee there was super calm, helpf appointment so I drove in. Service dept was down 1 employee and wait time was over 30 minutes to check in. The employee there was super calm, helpful, literate in process and solution. More
by PNBSCARRATT
Employees Worked With
Andre Warbus #92668
October 18, 2023
Your sales person Alana Brown did an excellent job of making sure I was taken care of. She also made sure that any question I had that she would be able to answer. making sure I was taken care of. She also made sure that any question I had that she would be able to answer. More
by julianproctor
Employees Worked With
Alana Brown
October 17, 2023
Right after getting my oil changes, the checkvengine light came on as I drove away from the dealership. Called back 3 times to get my car checked. Left a message, but never got a call back! light came on as I drove away from the dealership. Called back 3 times to get my car checked. Left a message, but never got a call back! More
by Congagirl
Employees Worked With
Service desk
October 17, 2023
Service was not performed completely. I was incorrectly charged for tire rotation though this should have been covered by the 15K maintenance. Unhelpful as reason for flat and whether thi I was incorrectly charged for tire rotation though this should have been covered by the 15K maintenance. Unhelpful as reason for flat and whether this was under Michelin warranty. Very difficult to contact More
by ANU.K.AGRAWAL
Employees Worked With
Don’t know anyone’s name
