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Hanlees Hilltop Hyundai

Richmond, CA

4.0
621 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 621 reviews

November 07, 2023

Service was very good, timely, efficient, professional they got me out in very timely manner, was very happy with the service More

by WHIRAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
November 07, 2023

This dealership is one that I would avoid at all cost for services on your car. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person 1
November 05, 2023

Service department is not responsive when you leave messages. They did not call me when they did finish working on my new car, which had a broken latch when I took possession at time of purchase. Said More

by moorhousekathy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department names unknown. Sales rep, Joe’l (first name) was a pleasure to work with and went back to service dept with me to speak to them.
November 05, 2023

In and out faster what their estimate times is. Great service, answers all the questions I have More

by Momo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
November 05, 2023

Alana Brown was a great sales rep with excellent customer service. She went beyond the call of duty to drive our old car to our home as we drove the new car so we could get the charger and clean out the old More

by Efbranoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alana Brown
November 04, 2023

Great location and great staff. We visited twice to see an Ionic and received help from awesome staff More

by ISABELLE.HALLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana and a SUPER sweet guy- have to remember his name.
November 04, 2023

Been going here since 2021 for my GV80 servicing etc. Today’s appt. was a bit misleading. When I arrived for my “diagnostic” appt. She stated that my car needed to stay for the whole day. Of which I More

by WORK_OUT
Service Time
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
November 02, 2023

Good overall. Could improve on providing a much cleaner interior of used cars. The one I bought had scratches inside that could have been easily fixed More

by asconde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
November 02, 2023

Friendly staff, but I don’t understand the point of making a 2pm online appointment for an oil change, showing up at 2pm but then only have the car go into the service area at 4:15pm. More

by RAJGOPAL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
November 01, 2023

Longer wait than was told for 1 car Long wait and then told they didn’t have the part for the other. Not a happy experience More

by FamilyCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name
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