
Hanlees Hilltop Hyundai
Richmond, CA
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I didn't receive the valet service I paid for! My car has never been cleaned properly! They are very busy and efficient but none of them are friendly! The parking is awful. My car has never been cleaned properly! They are very busy and efficient but none of them are friendly! The parking is awful. More
The clerk was very helpful and courteous he also offered me a ride if I wanted to leave the area which was the first time I knew that service was offered. He called me promptly when my car was ready and exp me a ride if I wanted to leave the area which was the first time I knew that service was offered. He called me promptly when my car was ready and explained everything that was done for the service as well as the cost. More
The service took 2x as long as what was estimated. They told me it would take 1-1.5 hours and it ended up being 3 hours. No one came to update me along the way. Disappointing. They told me it would take 1-1.5 hours and it ended up being 3 hours. No one came to update me along the way. Disappointing. More
After two attempts to solve my problem with my ionic six talk to the service manager I believe he was going to schedule an appointment for me to come in and get this vehicle. Inspected have not heard from h talk to the service manager I believe he was going to schedule an appointment for me to come in and get this vehicle. Inspected have not heard from him today. Tried calling twice left a message call was not returned. More
There’s been a few times that I made an appointment with them and then when I get there they don’t have me down as having an appointment. They are quick at getting your service done though. Sometimes the fr them and then when I get there they don’t have me down as having an appointment. They are quick at getting your service done though. Sometimes the front desk just takes a while to relay the message to the mechanics in the back that there is a car in the front for them to take back to work on. More