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Hanlees Hilltop Hyundai
Richmond, CA
606 Reviews
Hanlees Hilltop Hyundai strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, Oakland, Berkeley, Albany, Pinole, Martinez, Crockett, and surrounding areas as your local Hyundai dealer! We always have the newest Hyundai models in stock, available for you online or in our showroom. Be sure to check out our new specials to save on a new Hyundai! If you're in the market for a used car, we have a wide range of used inventory including used cars under $15k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
Verified Customer
November 09, 2023
I called 15 times and no one answered but I understand they are extremely busy. Maybe hire another person to help out? Anselmo was a great help and Nyelli really runs the place well. they are extremely busy. Maybe hire another person to help out? Anselmo was a great help and Nyelli really runs the place well. More
by JESSICAMORA777
Employees Worked With
Anselmo
November 05, 2023
Service department is not responsive when you leave messages. They did not call me when they did finish working on my new car, which had a broken latch when I took possession at time of purchase. Said messages. They did not call me when they did finish working on my new car, which had a broken latch when I took possession at time of purchase. Said I would have to pay for repair of the latch anytime in the future if it didn’t work, accusing me of “tampering” with it. The person who gave me the keys when I bought it was the one who pointed out the broken latch and said the service department would call me to set up an appointment. Never happened! Will not service my car at this dealership! More
by moorhousekathy
Employees Worked With
Service department names unknown. Sales rep, Joe’l (first name) was a pleasure to work with and went back to service dept with me to speak to them.
November 05, 2023
Alana Brown was a great sales rep with excellent customer service. She went beyond the call of duty to drive our old car to our home as we drove the new car so we could get the charger and clean out the old service. She went beyond the call of duty to drive our old car to our home as we drove the new car so we could get the charger and clean out the old car without having to drive back to the dealer ourselves. That saved a lot of time on a night we had plans. She also helped me get the charging apps on my phone and gave me her cell phone number to train or troubleshoot anything else with the car. More
by Efbranoff
Employees Worked With
Alana Brown
