Hanlees Hilltop Hyundai
Richmond, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great communication and friendly staff. Efficient Service and quick turnaround. Staff was calm and clear about what repairs were needed and straight forward about the cost. Efficient Service and quick turnaround. Staff was calm and clear about what repairs were needed and straight forward about the cost. More
Andre offered exceptional service, he was patient and communicated with professionalism and compassion. I must say he reminded me that using a human approach when dealing with issues involving your trans communicated with professionalism and compassion. I must say he reminded me that using a human approach when dealing with issues involving your transportation needs requires a personal touch, someone when you make decisions that are directly connected to your family's needs. I hold an appreciation for his guidance and support More
The service person I spoke with was very nice and professional. There was no one at the service desk for about 10 minutes after I arrived for my appointment time. He explained how much time it would professional. There was no one at the service desk for about 10 minutes after I arrived for my appointment time. He explained how much time it would take to review the recall. . Which was about an hour per item and there were two. After 2 hours I was told that they needed to order a part to fix the issue and didn't have it on hand. I thought this was very strange because I was called in for this problem. Now I have to go back another time. I also find that the cost for doing basic things like oil changes, and other repairs that I've inquired about in the past, are much more expensive than through others. More
The service was great & honest and efficient . The service reps were very friendly. My only concern is that having a scheduled appointment has no meaning. My 1st appointment was scheduled for Tue The service reps were very friendly. My only concern is that having a scheduled appointment has no meaning. My 1st appointment was scheduled for Tuesday at 12n, when I arrived I was informed that the mechanic didn’t have time to do a diagnostic check today due to the walk-Ins. I rescheduled for the next day at 830am . When I arrived for my 2nd appointment at 830a, I was told that they will call me when the diagnostic check was completed. By 4p I called to check the status of my car. I was informed that The diagnostic test would not be until tomorrow. Once the diagnostic test was done the repair was completed. More