Hanlees Hilltop Hyundai
Richmond, CA
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Overall it went smoothly, except for the person who checked me in made some mistakes about what should be included in a 30k mile service for an EV (they included some services that are only relevant fo checked me in made some mistakes about what should be included in a 30k mile service for an EV (they included some services that are only relevant for combustion engines) More
It was terrible. Sales did some weird last minute changes to the deal. Still makes me uncomfortable. The brand new car after less than a week showed a check enginer l Sales did some weird last minute changes to the deal. Still makes me uncomfortable. The brand new car after less than a week showed a check enginer light. Service department checked it out, did nothing to fix it. A few days later, it came back on. Since then, service department has been unhelpful and has shown no empathy for our situation. They also ignored our calls for 4 hours. They now say they can't see the car until mid February and are making no effort to improve the situation. Just an awful experience so far with Hanlees. More