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Hanlees Hilltop Hyundai

Richmond, CA

4.0
616 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 616 reviews

December 20, 2024

Got a great car here (an EV) and they were willing to negotiate to get my business. Most of the salespeople are knowledgeable. The dealership is not very transparent about their inventory and prices, whi More

by ladie.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie, Sandro, Adrian
December 18, 2024

My car had vandalism. They said my car is repaired but still has another problem that the key fub doesn't communicate with my car. They only fixed the problem that they ca More

by Haeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, James and Shila
December 18, 2024

Not helpful. They have a month long wait to get a car serviced and offer no alternatives. If your car is out of commission, how can you leave it for a month?! More

by Jlazuid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
December 14, 2024

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient . More

by Nellwyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kloeppel
December 13, 2024

Alex was incredibly patient and knowledgeable of the various Hyundai offerings. He tailored everything perfectly to what we were interested in. More

by Salvatore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex L
December 08, 2024

The service was good, but the repair (oxygen sensor) only lasted a week. Is there a competence problem? More

by MTPATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
December 07, 2024

I had probably the BEST vehicle shopping experience I have ever had thanks to Hanlees Hilltop Hyundai, and in large part to JOEL!!! He was amazing and extremely knowledgeable. Joel scheduled my appointme More

by Mill24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
December 04, 2024

I bought 2 cars with them. I tried to get information about my gap insurance after my car got towed but absolutely nobody answered the phone. I've been trying to reach them for More

by Almeida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donot remember
December 03, 2024

You guys are giving Huyandai a bad name. Your service is below standard at best. More

by TIEBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
December 03, 2024

I was greeted immediately upon entering the lot. The service was not gimmicky or pushy, but down to earth and well informed. Made the process of buying much smoother and easier than I expected. More

by URANAKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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