Back

Handy Toyota - Service Center

St. Albans, VT

4.6
1,302 Reviews

1,302 Reviews of Handy Toyota - Service Center

Sort by
May 01, 2023

Service was perfect, but my vehicle sat outside for 20 minutes after being completed and no one came to get me. I finally went and asked and they gave me my keys. Very frustrating to say the least when y More

by ben.never
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Great service and awesome follow up. Once they knew my vehicle was ready they called me to advise. Great atmosphere. More

by miguelramirez408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

It sounds like you had a great experience with their dealership! It does look like you only gave us a 2-star review. Is there anything we can do to get this to a 5-star review? We appreciate your time.

May 01, 2023

Easy to get to, clean dealership and excellent staff. Able to find me a car. More

by Lookjeff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Root
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that you had a good experience!

May 01, 2023

They were quick got me got me out I could not ask for anything more. More

by jamie.robideau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that everything went well!

May 01, 2023

I came in with a simple repair with a truck I bought from Handy with a bumper to bumper warranty. I came in on 4/15 and still haven’t had a follow up scheduled to have my car fixed, not to mention the simple More

by robertbsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Thank you for your feedback, Robert. Unfortunately, there is no such thing as a bumper to bumper warranty as there are some items on your vehicle that isn't covered by any warranty such as tires and other wear and tear items. We do apologize if the service did take longer than expected and it looks like you're waiting on a call back? If you would call our Customer Relations Manager at (802) 582-8183 he should be able to get you some answers. We appreciate your time.

May 01, 2023

They are always accommodating and courteous. Very professional in a friendly way. Knowledgeable about our car. More

by spshea53
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

May 01, 2023

We have purchased and leased several cars from Handy's. We have found Ali to be an honest, reliablel and competent sales person. Service area peoplel have been easy to work with . More

by garybarb0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for being apart of the Handy Cars family! We are so happy to hear that you had a good experience!

May 01, 2023

Quick service! Supposed to have my car all day and it was done within 2.5 hours! More

by alarocque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that you were satisfied with the service!

May 01, 2023

Scheduled tire rotation and was told I needed new tires. Victoria gave me my options and I called back and scheduled the new installation. More

by dmchadwick06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that Tory was so helpful!

May 01, 2023

Always excellent service! Been customers since 1976. Won’t buy any other type of vehicle. More

by boulericemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We greatly appreciate it!

...
96
...