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Handy Toyota - Service Center

St. Albans, VT

4.5
1,409 Reviews

1,409 Reviews of Handy Toyota - Service Center

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December 31, 2024

I had an appointment for 9:00 and was not out of there until 10:30. There were several other customers waiting as well. More

by KWPELKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jan 07, 2025 -

Handy Toyota responded

We are sorry that your appointment took longer than expected. We typically expect most of our services to last between 1-2 hours. We are sorry the inconvenience.

December 29, 2024

The Service team is the bestI have worked with. They customer focused and respond to every question with professionalism. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
Dec 30, 2024 -

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

December 29, 2024

Pleasant,straightforward and professionalism is why I like having my check-ups done here now and in the future. More

by nadeaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

December 29, 2024

Very positive experience in getting state inspection on my vehicle. They scheduled me quickly ( I had forgotten it was due) which was a great way to treat a loyal customer. The inspection was thorough a More

by tfaurevt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
Dec 30, 2024 -

Handy Toyota responded

Thanks for your review! We greatly appreciate you taking the time to leave us one!

December 28, 2024

Naim was upbeat, knowledgeable n was great with updating. He is hardworking n takes pride in his job More

by mchldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving one!

December 27, 2024

I wasnt able to figure out why my trunk wouldnt open all of the way and when it came in to get serviced Ethan got it fixed right off. Thank you for doing that for me. More

by Lindsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Handy Toyota responded

Thanks for your review! We really appreciate you leaving us one!

December 25, 2024

Had a very pleasant experience with my visit to have the customer support program repair to the hi pressure fuel pump. Mr Westen greeted me promptly and had me checked in quickly. My RAV4 was completed qu More

by rdlagro55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Handy Toyota responded

Thank you for your review! We appreciate you taking the time to leave us one!

December 25, 2024

No guarantee to fix my problem. I was only told that a laundry list of parts to replace was “a good place to start”. That sounds like a money making shotgunning plan. Whatever ha More

by Tdawg84325
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Handy Toyota responded

Thank you for your feedback. We have a very well trained and talented crew of technicians who do a phenomenal job diagnosing problems. Sometimes when there are multiple issues with the vehicle we have to start somewhere. We are sorry there wasn't a clearer solution to your problems. We value your business.

December 24, 2024

A a a a a a a a a a a a a a a a More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
December 24, 2024

Got me in timely. Very courteous once I arrived. Out before time I was told. Will definitely go back. More

by mwaldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

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