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1,300 Reviews of Handy Toyota - Service Center
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October 16, 2024
Victoria was great. Excellent customer service. The techs did a great job servicing and undercoating my truck Excellent customer service. The techs did a great job servicing and undercoating my truck More
by cbknight1
Verified CustomerEmployees Worked With
October 16, 2024
I'm very satisfied with my vehicle purchase from Handy Toyota and their service department. Toyota and their service department. More
by chriskyea
Employees Worked With
October 16, 2024
This service appt went very well meaning it was uneventful. The only very slight dilemma I had was the use of a coupon that came from the service dept. The service mgr had to get involved which uneventful. The only very slight dilemma I had was the use of a coupon that came from the service dept. The service mgr had to get involved which was odd but in the end they honored it. William checked me in and Naim checked me out. Both were very courteous and respectful. Received a call when service was done and car was waiting for me when I got back to the dealership. Like I said, everything went off like clock work. Have driven the car for about 100 miles and all is still good. Nicely done. One recommendation I would have is providing estimated pricing on the service paperwork before you sign. I myself knew the work being done on my car was going to be pricey and I had a ball park figure in mind. I could see where some might be surprised. It would be good if they could get you an estimated cost before having to sign the service request. More
by cwlumbra
October 16, 2024
Work was completed as promised. Staff was very friendly and Mr. Brown was very helpful. Staff was very friendly and Mr. Brown was very helpful. More
by walleye05458
Employees Worked With
October 15, 2024
Ethan is awesome! He is willing to get to the bottom of any issue and is communicative. Very thankful to be able to work directly with him. He is willing to get to the bottom of any issue and is communicative. Very thankful to be able to work directly with him. More
by jane.e.cormier
October 15, 2024
I have appreciated Handys Service Centers , but Ill avoid the downtown location. Other locations have a bay you drive into and staff meet you there, this location was a bit confusing on how to access it for the downtown location. Other locations have a bay you drive into and staff meet you there, this location was a bit confusing on how to access it for a first timer here. No clear directions on what to do once you entered the parking lot. Totally my fault I didn't have the lug key for a Prius but I was a little surprised a Toyota dealer and service center didn't have a kit to use for airheads like me that forget it. I was also a little bummed there was no coffee in the waiting area, its a small thing but the other Handys service centers I've used it is a nice comfort. Ill use other Handys locations, just not this one. More
by StoobieDoobie
Employees Worked With
October 15, 2024
Trouble free place to have your vehicle serviced. Easy access, the staff is friendly, informative and professional. The waiting area is spacious, clean with complimentary Wi-Fi. Easy access, the staff is friendly, informative and professional. The waiting area is spacious, clean with complimentary Wi-Fi. More
by davesomenumber
Employees Worked With
October 14, 2024
I’ve been a customer of Handy Toyota for 14 years and have always been pleased with their service department and sales staff. have always been pleased with their service department and sales staff. More
by joej928
Employees Worked With
October 14, 2024
Best place ever. Service dept excels ,courteous, knowledgeable, and kind. I recommend Handy’s to everyone Service dept excels ,courteous, knowledgeable, and kind. I recommend Handy’s to everyone More
by tanner
October 12, 2024
Disappointed. Brought vehicle in for oil change. Had to go back because computer was not reset. Maintenance Needed reminder would not go away. Could not see info o Brought vehicle in for oil change. Had to go back because computer was not reset. Maintenance Needed reminder would not go away. Could not see info on screen until this was reset. Brought back to have this fixed. It’s fixed, but now the speedometer is showing in km instead of miles. Need to return to dealership again to get this fixed. This is not the first time this has happened. Would expect some quality control to check that everything is correct. More
by carol19
Employees Worked With
