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Handy Toyota - Service Center

St. Albans, VT

4.6
1,302 Reviews

1,302 Reviews of Handy Toyota - Service Center

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April 27, 2024

Always a pleasant service experience at Handy! Personable staff and prompt service make for a nice experience cprrirnvr! More

by brtjyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

April 27, 2024

Always a pleasure doing business with Handy Toyota, great customer service and efficient work on my car! More

by michele.boomhower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Handy Toyota responded

Thank you so much for coming in! We really appreciate your review and your business!

April 26, 2024

Have dealt with Handy Toyota for many years & have always been positively satisfied with service & personnel. More

by carolpmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh L'Esperance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Handy Toyota responded

Thank you for taking the time to leave us a review! We greatly appreciate you doing so!

April 26, 2024

Service was fine, however receiving numerous phone calls from people stating that workers at Handys were talking about my failed inspection in detail to people who know me is an absolute joke. We live in More

by billmasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

We are sorry to hear about this. We value our customers and their privacy more than anything. Could you please contact our Customer Relations Manager at (802) 582-8183 so we could discuss this further and have a better understanding on the situation? We appreciate your time and your business.

April 26, 2024

1st time here, didn't do as I asked. Great way to start. Never followed my requests. More

by vtmtnhiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback. Please contact our Customer Relations Manager at (802) 582-8183 so we could better understand the situation. We would like to resolve this issue. We appreciate your time.

April 26, 2024

Clean , professional, knowledgeable , courteous , on time , fair priced . I would highly recommend Handy’s for your service . More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Handy Toyota responded

We appreciate you leaving us a review! Thank you for taking the time to do so!

April 25, 2024

My only concern is my service was to be an hour tops. It wasn’t finished for two and a half hours. Perhaps, they overbooked or a mechanic called in sick? The schedule for the day could calculate the leng More

by sbeaumontsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate your feedback on how to make your experience even better in the future.

April 25, 2024

Handy Toyota is the best. They are efficient, tend to every detail and all with kindness. More

by hdattilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate it!

April 25, 2024

Super service - the best. Always pleasant and on-time. The best dealership in Vermont. Great More

by ed_debor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Handy Toyota responded

Thank you so much for your review! We greatly appreciate it!

April 24, 2024

I was disappointed in my service at Handy Toyota. I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there More

by bauman.peace.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback. We have a fairly tight schedule and sometimes we cannot perform service that wasn't scheduled and a future appointment is sometimes needed. If you'd like to discuss the $75 charge, you can contact our Customer Relations Manager at (802) 582-8183.

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