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1,302 Reviews of Handy Toyota - Service Center
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May 13, 2024
Great service allowed us to drop off 30 mins before our scheduled appt. Called us when it was ready scheduled appt. Called us when it was ready More
by jtstorms
Verified CustomerEmployees Worked With
May 11, 2024
I live in Essex I travel to ST Albans for the great service they provide. service they provide. More
by nvienn
Employees Worked With
May 10, 2024
One big problem: I was told when I arrived for my appointment for a simple state inspection and a tire rotation that the appointment would be two hours. The tech told me the reason why was that they appointment for a simple state inspection and a tire rotation that the appointment would be two hours. The tech told me the reason why was that they didn’t have quite enough people and that they were busy. As an employer, I understand the problems in getting help. Also, as an employer, I understand the incredible importance of managing expectations. I was forced to call and postpone a different appointment (Not with Handy ) because I didn’t know until I arrived that the was going to be two hours.. My point is this: if the appointment is going to take two hours, which I understand, that fact should be explained clearly at the time the appointment is made, not when the appointment actually occurs. More
by matthewwestern123
May 10, 2024
Very nice people, accommodating and friendly. They're about 40 minutes away but I prefer to go there than other places much closer. They're about 40 minutes away but I prefer to go there than other places much closer. More
by None
Employees Worked With
May 10, 2024
They were running late but were able to shuttle me home to accommodate my schedule. Great service! Thanks to accommodate my schedule. Great service! Thanks More
by MOLLYBACKUP
Employees Worked With
May 10, 2024
Many thanks for prompt service and calling me to update my Lexus RX400H’s status. . The car sat 4 weeks at a competitor and they didn’t even look at it. They made no calls to me and no responses to countle my Lexus RX400H’s status. . The car sat 4 weeks at a competitor and they didn’t even look at it. They made no calls to me and no responses to countless phone calls. Naim updated me regularly and Handy looked at it the first day and and fixed it within several. Many thanks! More
by Mark
Employees Worked With
May 10, 2024
Extremely disappointed 3 hour wait for oil Change and winter tire removal. A simple phone call to say we're running behind and I could have made other arrangements. I live an hour out and missed my gra winter tire removal. A simple phone call to say we're running behind and I could have made other arrangements. I live an hour out and missed my grandkids track meet More
by dianeianni0007
Employees Worked With
May 10, 2024
Alana’s a great job keeping me informed after the mechanic found a problem during the inspection. mechanic found a problem during the inspection. More
by bewilliams62
Employees Worked With
May 09, 2024
Charged me 900$ of labor for 3 hours of work and then refused to help or call back when I left a message for management. refused to help or call back when I left a message for management. More
by jasoncfusco
Employees Worked With
May 08, 2024
I love how they try to have the same person work with you every time you come in for a service! Makes you feel like your family or something like it every time you come in for a service! Makes you feel like your family or something like it More
by cstaplez07
