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Handy Toyota - Service Center

St. Albans, VT

4.6
1,300 Reviews

1,300 Reviews of Handy Toyota - Service Center

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February 18, 2021

Elizabeth was my service advisor for my 1st free oil change after purchasing a 4 Runner at Handy Toyota. Not only am I absolutely in love with the vehicle, but the purchase-package-perks are great too! More

by Ashley S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Feb 19, 2021 -

Handy Toyota responded

Thanks so much for your review, Ashley! We're so glad to hear that your loving your 4Runner, and that Elizabeth could make your most recent visit to our service department a positive experience. Don't hesitate to let us know if you have any questions or concerns in the future, we're always happy to help!

February 16, 2021

Darren Callan is outstanding to go along with Handy Toyota's outstanding service, prompt courteous service with easy to understand explanations, this is the only service dept. for my car for sure! More

by vtmichaelb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Handy Toyota responded

Thanks so much for your review! We're so glad to hear that Darren could make your visit to our service department such a pleasant experience. We look forward to seeing you again when it comes time for your next service, take care!

February 16, 2021

Kevin Bushey was the service consultant for my cars inspection today and everything went friendly, courteous, smooth and fast, even during a snow storm. Good job! More

by marko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bushey
Feb 17, 2021 -

Handy Toyota responded

Thank you for your review! Glad to hear Kevin could get your inspection done in a timely manner so you could get home safe. Let us know if you ever need anything in the future!

February 15, 2021

In general I like the dealership, friendly courteous staff. However I have had an apparently difficult to diagnose problem that this is the second time I brought it in for and got the same answer for. More

by biker1vt
Recommend Dealer
No
Employees Worked With
John Carroll
Feb 16, 2021 -

Handy Toyota responded

Hi there, thanks for taking the time to leave your feedback. We do apologize for the delay in getting your vehicle properly diagnosed, and understand that you have spoken with our service team since then to come up with a plan to address the issues. Your patience is much appreciated, and we wish you all the best.

February 07, 2021

I had my 2017 tundra serviced with and oil change and a tire rotation i would like say that the service was excellent the customer service was excellent and the service consultant her name was Elizabeth wa More

by bobbybassv@gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth
Feb 08, 2021 -

Handy Toyota responded

Thanks for taking the time to write about your experience with our service department! It's wonderful to know that Elizabeth could make your most recent visit a positive one for your Tundra, and that you've had nothing but pleased with our dealership. Thanks for your loyal business, and we hope to see you again!

February 04, 2021

Great service - highly recommend this dealership - on the ball! Tory greeted me and had me in and out on time and took the initiative to schedule next service required for vehicle. More

by dawndensmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Feb 06, 2021 -

Handy Toyota responded

Thanks so much for your feedback! We're happy to hear your recent state inspection with us went smoothly, and that Tori could make your visit to our service department a pleasant experience. Thanks for coming in Dawn, let us know if you need anything in the future!

February 03, 2021

Great Service for routine oil change. Felt safe everyone in service wearing mask. Jason Paquette very friendly & professional set up next appointment for oil change walked me to my vehicle and removed all p More

by Sherry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
Feb 04, 2021 -

Handy Toyota responded

Thanks so much for your feedback, Sherry! We're very pleased to hear that you felt entirely comfortable visiting our dealership for service, and that Jason could make your visit a speedy and pleasant process. Let us know if you ever need anything in the future, take care!

February 02, 2021

Rich started dealing with my insurance co regarding my “rodent” damage. Jason Paquette took over and was most excellent. Curtis and Dakota were great with my rental!! Thanks!! More

by ctandersen509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Paquette Dakota and Curtis Brown
Feb 03, 2021 -

Handy Toyota responded

Thanks so much for your review! Those mice can be surprisingly destructive when they sneak into our cars for the winter. Glad to hear our team could get the issue resolved for your, and into a rental for the time being. Thanks for your business, let us know if you ever need anything else in the future!

January 31, 2021

Brought my mothers car in for service. Jason was my advisor. Service was great, had me in and out in one hour. Very fast and friendly service. More

by Sfournier04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 01, 2021 -

Handy Toyota responded

Thanks so much for your review! Glad to hear Jason could get you in and out in a timely manner for your mother's most recent service with us. We hope to see you again when the time comes for the vehicles next service, in the meantime, best wishes to you!

January 31, 2021

Zero degrees outside, battery died, Tory got me in immediately, service was excellent. New battery had me ready for the next freezing morning. Service Dept. is always excellent. More

by Mike I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Feb 01, 2021 -

Handy Toyota responded

Thanks so much for your feedback! We're very happy to hear Tory could make your recent visit to our service department a good experience, and that we were able to get your new battery in right away with no issues. Stay warm, and let us know if you need anything else in the future!

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