Back

Handy Toyota - Service Center

St. Albans, VT

4.6
1,300 Reviews

1,300 Reviews of Handy Toyota - Service Center

Sort by
July 27, 2021

Another great experience at Handy Toyota Service. I was in for a windshield replacement. When scheduling the appointment for the replacement it was suggested that I also have the windshield calibrated and More

by Ron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Handy Toyota responded

Hi there Ron, thank you so much for taking the time to write about your experience with our service department! We're so happy to hear that Jason was so on top of your Tundra's windshield replacement and regular maintenance services, and that Mason could get you where you needed to go in our complimentary shuttle. You couldn't have said it any better: another normal experience with the service department at Handy Toyota! Your business and kind words are much appreciated, and we'll be sure to pass them along to Jason and Mason. Take care, Ron!

July 26, 2021

Handy service is why I buy my cars there. Jason was courteous knowledge and friendly. He kept me informed as to where was car was during the repair process. I had an issue getting my wheel lock off and More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get the mechanics names but they should get a high 5 as well
Jul 27, 2021 -

Handy Toyota responded

Wow, thanks so much for taking the time to write about your experience with our service department, Brian! You know something's really stuck when the professional mechanic starts breaking his tools! It's great to hear that our team could persevere and ultimately get that pesky wheel lock off for you, and in less than an hour at that. Your kind words are much appreciated, and we look forward to providing you with another outstanding customer service experience when you're ready to come in and purchase your next Toyota. See you soon, Brian!

July 12, 2021

Couldn't be happier! Excellent Handy's! And outstanding job Victoria! I received what I wanted, when I wanted, How I wanted, OUTSTANDING!!! THANK YOU! More

by vtmichaelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pretty everybody who works there!
Jul 13, 2021 -

Handy Toyota responded

And thank you for your kind review! We're so happy to hear that Tory could make your visit to our service department such an outstanding experience. We look forward to seeing you again when it comes time for your next service - take care!

Jul 13, 2021 -

vtmichaelb responded

As log as I own my Avalon or my next Toyota, Handy Toyota is the ONLY place I will buy, and Handy service will be the ONLY ones who will service my car.... YOU guys are that darn good! THANK YOU!!!!!! Michael Boisjoli

June 30, 2021

My husband and I have purchased 5 cars from Handys, we have always been highly satisfied. Recently we had to have some recall work and our breaks replaced. I was called on the day of the appointment an More

by bkcasavant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Handy Toyota responded

Thank you so much for taking the time to write about your experience with our service department. We do apologize for the mistake regarding your parts order, and we sincerely appreciate your understanding. It's great to hear that our staff could rectify the situation and complete the work on your vehicle, while making the whole experience positive overall. Your loyal business is truly appreciated, and we love seeing familiar faces in the dealership. We look forward to seeing you again when it comes time for your next service or new vehicle - take care!

June 22, 2021

I was in for an oil change on a busy day. Jason was great, talked with me for a while and kept me updated. Great experience. More

by Bugboy152000
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Handy Toyota responded

Thanks so much for your review! It's great to hear that Jason could make your service visit with us a pleasant experience. We hope to see you again in a few thousand miles for your next one - until then, take care!

June 16, 2021

I enjoy going to Handy Toyota for service as they are so friendly. Yesterday, I had my vehicle inspected and Tory was my service advisor, from her pleasantly greeting me upon my arrival, to my departure s More

by paggieking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Jun 16, 2021 -

Handy Toyota responded

Thank you so much for your feedback, Pat! We're very pleased to know that Tory could make your most recent visit to our service department such a positive experience, and that you left our dealership completely satisfied. We look forward to seeing you again when it comes time for your vehicle's next service - take care!

May 31, 2021

Jacob helped me with a few questions I had while in for service and I’m very happy with the experience. A++ service, will be back soon for my next vehicle purchase. More

by Thebossmanbites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Robtoy
Jun 01, 2021 -

Handy Toyota responded

Thanks so much for your review! It's great to hear that Jacob could be so helpful to you during your most recent service visit with us. We look forward to seeing you again when you're ready to purchase your next Toyota, until then we wish you all the best!

May 28, 2021

Thank you to Handy and Tory Barbagallo for their excellent service in helping me find a new car! They were extremely professional and made the experience so much better. More

by jtourville11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Handy Toyota responded

Thanks for your review! We're so happy to know that Tory could make your vehicle purchase experience with us such a positive one. Your business is much appreciated, and we hope to see you again soon!

April 30, 2021

I had my 2016 Toyota Camry serviced at handy Toyota with Tory Barbagallo! I wouldn’t go anywhere else! Handy Toyota is the best! Cheers More

by Danny Simpkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Handy Toyota responded

Thanks so much for your review, Danny! Glad to hear you Tory could make your most recent visit to our service department such a positive one. Take care!

April 29, 2021

They found my problem and fixed it. And customer service was the best. Very polite, knowledgeable,the right amount of humor and has the attitude to make someone feel comfortable. More

by edandamy8714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Handy Toyota responded

Thank you so much for your review! It's great to hear your visit to our service department was such a positive one, and that your vehicle's issue was able to be diagnosed and repaired in a timely manner. Best wishes to you from all of us at Handy's!

...
116
...