Back

Handy Toyota - Service Center

St. Albans, VT

4.6
1,301 Reviews

1,301 Reviews of Handy Toyota - Service Center

Sort by
April 08, 2022

Not happy! Had a Scheduled appointment for oil, tire rotation, and inspection, and after waiting over 2 hours, they wanted to reschedule this, because there too More

by Cgarrand721
Recommend Dealer
No
Employees Worked With
Ashley
April 05, 2022

Working with Alan was a pleasure he was friendly and helpful and a very hectic day for me and I appreciate his help. More

by azwebster
Recommend Dealer
Yes
Employees Worked With
Alan
Apr 11, 2022 -

Handy Toyota responded

Thank you for your review! We're glad you had a pleasant experience working with Alan and our team here at Handy's. We appreciate your business.

March 21, 2022

First time working with Alan…. Awesome. Sincere, funny and knowledgeable . Questions were answered in a thoughtful manner. More

by Trombley
Recommend Dealer
Yes
Employees Worked With
Alan Brown
March 21, 2022

I brought my 2021 Venza in for its first service, inspection and swap of snow tires for my all seasons. Took two and one half hours as I was warned by Tory, the service advisor. There is a recall n More

by mariasertick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
March 11, 2022

This is my second vehicle purchased at Handy Toyota and the service department has always been friendly, quick, and thorough. This time was no exception Jason LaFlam checked my car in early and the departm More

by Dotmossey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

was told it would take an hour for service, it was exactly that. Thank you Jason for your service and hospitality! great knowing that my truck passed the MPI report for the recall. More

by delsayebowen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Handy Toyota responded

Thank you so much for your review! We know your time is very important to you and Jason does a great job at being mindful of that. We're glad you had a great experience with our dealership. Enjoy your ride!

Mar 08, 2022 -

delsayebowen responded

Great job Jason! Keep up the good work!

March 01, 2022

Tory with the service team always does a good job in greeting and communicating with customers like myself. Thanks for the help Tory. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Handy Toyota responded

Thank you so much for your review, Justin! We are happy you had a great time working with Tory. She does and excellent job working with customers and explaining everything while being mindful of their time. We appreciate your review and your business!

February 21, 2022

I worked with Alan in the service department and he was fantastic. He made my first time coming in to have my new vehicle serviced a breeze. Thanks for your help, Alan! I will see you in 5000 miles! More

by alraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
February 12, 2022

Handy Toyota in St. Albans has been wonderful to deal with from test driving my vehicle to each required maintenance appointment. I recently had to bring my vehicle in for required maintenance and Jason More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Handy Toyota responded

Thank you so much for your review, Judy! We're glad your time working with our dealership was wonderful. Jason and Darren do a great job at their job and make each customer feel comfortable. We appreciate your business.

February 09, 2022

Had a bill service advisor fixed the issue with no problem. I was pretty upset until he took care of the issue couldn’t ask for any better. More

by Chambersmatthew112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Handy Toyota responded

Thank you for your review! We're glad Darren and our service team took care of you when you came to our service department. We appreciate your review and your business!

...
113
...