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Handy Toyota - Service Center

St. Albans, VT

4.6
1,300 Reviews

1,300 Reviews of Handy Toyota - Service Center

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October 04, 2024

I was surprised by how quick it was and I actually mentioned it to the staff who helped me. I already sent a message to my work saying that I might run a little late but well, I did not, thanks to the More

by Davidnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Handy Toyota responded

Thank you very much for your review! We appreciate you leaving one!

October 03, 2024

A Stellar Service Experience I recently had the pleasure of visiting Handy Toyota's service center for a routine oil change and tire rotation. From the moment I pulled into the bay, I was impressed by the f More

by frankholksma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Handy Toyota responded

Thank you so much for your review! We greatly appreciate you leaving one!

October 03, 2024

William was great, and my overall experience with Handy Toyota was very refreshing (after many terrible experiences with Heritage). They were friendly, knowledgeable, and timely. The lounge was clean and p More

by jason.wyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Handy Toyota responded

Thank you very much for your review! We appreciate you leaving us one!

October 03, 2024

Very poor experience - different service than expected was performed and cost triple the quote I was given. More

by Marc Meredyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Westen
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

It was disappointing to find that my car had been in the shop all day and that the problem still hadn't been fixed. More

by cmchadburn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

I noticed my car in the parking lot from the waiting area. I'm not sure how long it has been done. When approaching the desk, I was told cars are checked out in the order they came in. It seems that my More

by larocquedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

The Handy service team made lemonade out of lemons for me last week: to begin - I arrived an hour and a half late after getting stuck behind a bad accident on my way there, but they STILL graciously fit my ' More

by natalie21
Service Time
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Handy Toyota responded

Thank you very much for the review! We appreciate you leaving us one!

October 02, 2024

Service appointment made on short notice. Right on time. Used shuttle service and it was perfect to pass the 1.5 hours the service rep told me it would. First nudged right on time. Well done. More

by valhallabill
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

October 01, 2024

Samantha and Dennis were great to work with. I had no pressure to purchase anything. Samantha has now sold me 2 Tacoma's. Dennis carefully informed me of all the financing information More

by acraabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

September 30, 2024

great service, communication about the work to be done, and gave us a call when the car was ready for pickup! More

by jimcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Handy Toyota responded

Thanks for your review! We really appreciate you leaving us one!

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