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Handy Toyota - Service Center

St. Albans, VT

4.5
1,405 Reviews

1,405 Reviews of Handy Toyota - Service Center

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May 24, 2025

The dealership is professional and extremely friendly . The place is always clean and on time . More

by Shawn.greyghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I returned to Handy Toyota in 2004. I bought my 1st Prius. I have remained with Handy due to the excellent customer service. I feel respected and treated as a knowledgeable person. I'm More

by mairannrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

mairannrn responded

This not what I wrote Dealrater. I wrote: " I bought my 1st Prius from Handy Toyota in 2004.

May 21, 2025

Took my car in for maintenance today. Victoria Barbagallo was really friendly, knowledgeable and efficient. She answered all my questions and concerns about what needed to be done with m More

by Spencer Salerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Handy Toyota responded

Thank you for the feedback and kind words! We are glad you had a good experience with us!

May 21, 2025

Good bunch to deal with never had any issues first time working with Tory in the service department very polite and knowledgeable young lady and the coffee was fresh and hot. More

by gjquilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Handy Toyota responded

Thank you for the review! We're glad you enjoyed your service with us!

May 20, 2025

The Dealer was able to fit me in quickly and fixed all the issues I was having w/my truck. Everyone was very nice. They even got me a loaner car. Thank you. :-) More

by Shauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Handy Toyota responded

Thank you for the review and we are glad you had a good service experience!

May 13, 2025

This is the second vehicle I have purchased at Handy Downtown. The people are great. They don't pressure you like most car salesman. I probable will continue to purchase vehicles from this location. Gre More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Handy Toyota responded

Thank you for leaving such a nice review! We appreciate your business.

May 10, 2025

Daniel and Dennis were both extremely helpful, kind, and easy to deal with making our new car purchase a positive experience. More

by welchf
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Raboin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

May 02, 2025

Great Customer service. Very Helpful with everything. Service was very fast and thorough. Very Friendly as well. More

by jaudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

April 29, 2025

Must improve scheduling and wait time communication. Also, can not return vehicles covered in dirt in the inside because the technician is unable to keep things clean or clean up after themselves. More

by VTTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Handy Toyota responded

It is never our intent for a customer to have a bad experience. Thank you for taking the time to talk to me today. We appreciate the business. Thanks, Adam Luneau General Manager Handy Toyota

April 24, 2025

Continued excellence from the Handy Service Department. I have been getting our cars serviced there for years. More

by Mike I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

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