1,414 Reviews of Handy Toyota - Service Center
Victoria was the reason for a good rating. She restored my faith in Handy Toyota as my last experience was BAD She restored my faith in Handy Toyota as my last experience was BAD More
Jason was great! Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold of each other, because I had gotten transferred to the answering service of a different Jason. I got a diagnostic of several pending major repairs -- everything was comprehensively laid out in a color-coded report with photos of my car's problem areas. I appreciated that Jason explained to me that the report is styled that way intentionally, for maximum transparency and trust building with customers. All around great experience, and I am very grateful for all the accommodation and assistance. More
Tonya and Errol went above and beyond to work with AUL to have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the se have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the service, she worked with Errol to extend my rental. I thought I'd have a problem with the service contract (you hear horror stories online), but Tonya did all the work with them and Errol got me back on the road in a rental in no time! More
Great service Quick and efficient drop off Stated in contact with me the entire time contact with me the entire time More
Handy was a pleasure to work with — we bought the Rav4 from you and it was a pleasant experience. More critical is the consistently excellent follow up with maintenance services. from you and it was a pleasant experience. More critical is the consistently excellent follow up with maintenance services. More
Victoria was very kind and helpful for my needs. Would like to have her again When I need any Work Done on my vehicle Would like to have her again When I need any Work Done on my vehicle More
Friendly, knowledgeable, easy to work with. Took care of my needs and explained everything that was being done. Took care of my needs and explained everything that was being done. More
Exceptional Service! Megan was pleasant to work with and informed me of what to expect while waiting for my truck to be serviced. The waiting area was comfortable and a n Megan was pleasant to work with and informed me of what to expect while waiting for my truck to be serviced. The waiting area was comfortable and a nice place to relax while service was being performed. Once completed, Megan reviewed everything with me and made sure I had no other questions. A++ from Handy's and Megan! More
Gave me the car and it wasn't finished. I found an incomplete item and had to go in an get someone to finish it. This has happened several times to me in the last 5 years. I found an incomplete item and had to go in an get someone to finish it. This has happened several times to me in the last 5 years. More
The dealership is professional and extremely friendly . The place is always clean and on time . The place is always clean and on time . More