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1,434 Reviews of Handy Toyota - Service Center
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July 06, 2025
Timely, clean and professional service delivered by professionals who keep a smile on their faces despite some of the people who can be rude. professionals who keep a smile on their faces despite some of the people who can be rude. More
by betrombley
Verified CustomerEmployees Worked With
July 04, 2025
The Service Department Staff is really good to work with, my service was completed in a timely manner. my service was completed in a timely manner. More
by jknewton
Employees Worked With
July 03, 2025
The experience was a good one - from test driving the car, to financing and getting the load. We enjoyed our time and experience at Handy's. car, to financing and getting the load. We enjoyed our time and experience at Handy's. More
by sah
July 01, 2025
As a customer, you get the professional service you want delivered in a friendly way! Thanks again... delivered in a friendly way! Thanks again... More
by srdeslaur
Employees Worked With
July 01, 2025
The service was personable, knowledgeable, helpful, as well as willing and able to go the extra mile when problem-solving well as willing and able to go the extra mile when problem-solving More
by mdlnstone4
Employees Worked With
June 30, 2025
Completely incompetent: they failed to set aside the kit I needed for a recall despite the fact that my appointment was solely for that kit. They said they got rid of the last one just minutes before I arri I needed for a recall despite the fact that my appointment was solely for that kit. They said they got rid of the last one just minutes before I arrived. There’s no excuse for that when I had an appointment scheduled well in advance for that specific kit. Wasted 3 hours of my day for literally nothing. In addition, the last time I had my car serviced by Handy, my hood was never properly closed so as I drove down the interstate it started wobbling up and down and was a safety hazard. At the time I thought it was a one-off accident but after this recent experience, Handy has shown a pattern of incompetence that is intolerable in the industry. More
by selinarooneyvt
Employees Worked With
June 30, 2025
Great job by customer service and tech that service car Great detail in video THANKS Great detail in video THANKS More
by James_brace
Employees Worked With
June 30, 2025
Jason did a great job. Todd the tech that worked on it was amazing as well Todd the tech that worked on it was amazing as well More
by rlaflam56
Employees Worked With
June 29, 2025
Tori listened to me (unlike the man I had dealt with the week prior) and understood what I was concerned about in my vehicle (it had been intermittently leaking in both rear doors onto the plastic "threshol week prior) and understood what I was concerned about in my vehicle (it had been intermittently leaking in both rear doors onto the plastic "thresholds" since I purchased it). Tori obviously explained, in detail, to the techinicians who tried to replicate the issue. Unfortunately, they were not able to replicate it. However, Tori wrote up EXACTLY what the issue is and how they tried to replicate it. This is the EXACT OPPOSITE of my attempt to have my vehicle looked at one week prior for the same issue (same explanation as I gave Tori). Nothing was done during that visit except to tell me the problem was being caused by front end damage that occurred two weeks prior (and I had informed them that this has been a problem since purchase). I regard Tori's listening skills and communication skills very highly!!! She is an awesome member of your team and I would consider coming back to your dealership in the future (unlike the way I felt one week prior!). More
by VTMAPLELOVER
June 27, 2025
Victoria was very helpful! They promptly had my car all fixed up and got me back on the road! They promptly had my car all fixed up and got me back on the road! More
by Shawna
