Hanania Subaru of Orange Park

Worst service center ever. Let me start by saying I am a Subaru Ambassador who promotes the goodness of Subaru. ( as of 3 days later I am no longer an ambassador, and removed fo Let me start by saying I am a Subaru Ambassador who promotes the goodness of Subaru. ( as of 3 days later I am no longer an ambassador, and removed for trying to help others not get screwed by this specific dealer) DONT SWEEP CONSUMER COMLAINTS UNDER THE RUG!!! Makes you seem more shady... I'm only dealing with Subaru of Jacksonville from now on. This service center is BY FAR the worst of any dealership I've ever experienced, and I believe they are a bad representation of the brand in general. My sister has been having the common oil consumption issue with 2.5i foresters and outbacks which currently has a class action lawsuit. She has been to this dealership many times and have dealt with Charles the service manager and Vandy the head mechanic who confirmed she has a consumption issue, but failed to document properly. 6 more oil changes later, making it to about 1000 miles before the oil light comes back on each time, they still haven't documented that they they have done a consumption test after verbally informing her that they did, and that her engine will need to be replaced. Once again, verbal, not documented. Subaru of America has been notified. Besides my sisters issue, I had my oil changed and tires rotated at this dealership, and they forgot to torque down the lugs on one of my wheels. Missing 2 lugs and a wobbly tire and screwed up alignment on my 17 sti, which I had fixed by another dealer. I will never trust this dealership again. I'm aware that if that have done this to me and my family, why wouldn't they do it to all! By the way, Melodee called my sister a liar to her face. We have the paperwork of all work that has been done and how many visits we have been back. Never again. Charles is nice and respectful, I wish he could be at a different place so he doesn't have to have his name tarnished with the rest of these people. More

Wonderful experience Fast and easy car buying experience. Many times better than previous experiences we have had at other dealerships. Sean was very nice and very helpful Fast and easy car buying experience. Many times better than previous experiences we have had at other dealerships. Sean was very nice and very helpful. More

Great first time experience I had a great experience with my sales person Eric Butler and the dealership. It’s my first time to buy a Subaru and they did a great job. I had a great experience with my sales person Eric Butler and the dealership. It’s my first time to buy a Subaru and they did a great job. More

Genuine, honest, excellent customer service I would highly recommend Orange Park Subaru for their responsive, sincere attention to detail. Clearly their objective is to satisfy their customers a I would highly recommend Orange Park Subaru for their responsive, sincere attention to detail. Clearly their objective is to satisfy their customers and show appreciation for your business. This was the best experience I have ever had in purchasing my new car. They foster my loyalty with their quality service. More

Best place in the world to buy a vehicle. Seriously, l've had the best experience in buying my Forester with Sean Kelley's excellent expertise and now with the service department. Extremely p Seriously, l've had the best experience in buying my Forester with Sean Kelley's excellent expertise and now with the service department. Extremely professional. More

Outstanding and Trustworthy Customer Service - Sean Kelley Subaru Orange Park, Florida Sales Expert Sean Kelly facilitated my decision to lease an Impreza Sedan with amazing finesse. Sean was professional, kno Subaru Orange Park, Florida Sales Expert Sean Kelly facilitated my decision to lease an Impreza Sedan with amazing finesse. Sean was professional, knowledgeable and went the second mile in negotiating my lease and with my trade-in vehicle. He actually made eye-contact and listened intently to a couple of issues which resulted in mutual resolution. Sean is very bright and is an awesome asset to the Subaru team. More

Amazing experience Subaru of orange park really makes you feel at home. They take great care of you. Everyone has smiling faces and actually cares how you are doing. Sea Subaru of orange park really makes you feel at home. They take great care of you. Everyone has smiling faces and actually cares how you are doing. Sean Kelly (my salesman) made sure I got exactly I wanted. He helped with any questions I had and informed me on any information I needed to know about purchasing my new 2018 WRX. Best service I have ever experienced. I highly recommend this dealership! More

This is my second Subaru from Subaru of Orange Park Always the best sales and service experience from Subaru of Orange Park. Sean Kelly is the guy to talk to about a new vehicle. Bob in finance always Always the best sales and service experience from Subaru of Orange Park. Sean Kelly is the guy to talk to about a new vehicle. Bob in finance always easy to work with as well. I will buy my next one here for sure. Thank you very much guys!!! More

Amazing service Has such a wonderful experience here at Subaru. Nothing but the best. Great customer service and amazing quality. Sean Kelley helped with all our need Has such a wonderful experience here at Subaru. Nothing but the best. Great customer service and amazing quality. Sean Kelley helped with all our needs and took very good care of us. More

Best experience ever! Best experience ever buying a new car! Many thanks to Segundo, Charles, and Bob for making our trade in and new car experience so painless. All the Best experience ever buying a new car! Many thanks to Segundo, Charles, and Bob for making our trade in and new car experience so painless. All the employees were so friendly, courteous and respectful. We will definitely come back and use this dealership again! More