Hammonasset Ford
Madison , CT
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400 Reviews of Hammonasset Ford
F-450 purchase Painless process, I took some bargaining but I essentially got what I wanted for my trade in. Would go there again for another purchase in the future. Painless process, I took some bargaining but I essentially got what I wanted for my trade in. Would go there again for another purchase in the future. More
Surprise!! Your car died you need a new car NOW!! This dealership came highly recommended to me by someone who had purchased three vehicles there. The experience was fun and stress free especially sin This dealership came highly recommended to me by someone who had purchased three vehicles there. The experience was fun and stress free especially since I wasn't in the market to purchase a vehicle. My vehicle literally up and died. It was crucial to find an affordable, reliable Ford vehicle. The fun was test driving the different cars. The stress free was there wasn't huge pressure.James eloquently talked me through the whole purchasing a vehicle process even for the day of pick up when he wasn't going to be there. Nando was there for the pick up and he was extremely patient and helpful with all the technology in the car and how to use it!! Nate in finance was terrific! More
Second purchase at Hammonasset Great no hassle experience. They located the truck with my specifications quickly and got it from NJ in a short time. Would definitely recommend Ham Great no hassle experience. They located the truck with my specifications quickly and got it from NJ in a short time. Would definitely recommend Hammonasset for all your Ford purchases. More
Second Car at Hammonasett James Filley is a gentleman. Very polite and knowledgeable. Not too pushy which I like. This is our second car at Hammonasett. We will be back. James Filley is a gentleman. Very polite and knowledgeable. Not too pushy which I like. This is our second car at Hammonasett. We will be back. More
Great to work with I've driven many ford products over the years. The service at Hammonasset ford is great. They keep you informed and fix the car right. I have never I've driven many ford products over the years. The service at Hammonasset ford is great. They keep you informed and fix the car right. I have never had to chase them down to find out what is going on with my car. This was my first time buying a car from them. The sales person, CherylAnn is very knowledgeable and very personable. Buying the car was a pleasant experience. CherylAnn was very thourough in explaining everything about the car and the dealership. The general manager came over to say hello, the business manager handled the paperwork very professionally and the president came over to say thanks for buying the car as I was picking it up. My overall impression is that these are really nice people who care about their company, their employees and their customers. More
Complete Satisfaction This is the third car I've worked with James with from Hamonasset Ford. James is a knowledgable professional that car buying enjoyable. I can't say t This is the third car I've worked with James with from Hamonasset Ford. James is a knowledgable professional that car buying enjoyable. I can't say that about other dealerships I've encountered. I highly recommend Hamonasset Ford along with James and Steve More
James Filley Our sales consultant, James, was extremely professional. He was personable, knowledgeable about the product and extremely helpful in making this proce Our sales consultant, James, was extremely professional. He was personable, knowledgeable about the product and extremely helpful in making this process of having a truck built very easy. If we should ever need to buy another Ford product, we will use James as our sales person and Hammonasset Ford as our dealer More
Certified Pre-Owned Ford Explorer Purchased an off lease 2013 Ford Explorer. After visiting several other Ford dealerships, was very pleased with James and Steve and their no nonsense Purchased an off lease 2013 Ford Explorer. After visiting several other Ford dealerships, was very pleased with James and Steve and their no nonsense approach to selling cars. I got a fair price on the vehicle and the trade in without feeling insulted or hours of painful negotiation. The vehicle was spotless and meticulously detailed when it was delivered. More
Best car buying experience ever! I know car buying can be stressful. Trust me, I've purchased from Toyota, Hyundai, Nissan, and Subaru. Each time I left the dealership with my new c I know car buying can be stressful. Trust me, I've purchased from Toyota, Hyundai, Nissan, and Subaru. Each time I left the dealership with my new car, I could not help to feel that I had been taken advantage of and ripped off somehow. Whether it be the trade-in value of my old car, or the payments on the new car - I always felt that they had won. That was before Hammonasset Ford. I first contacted the dealership via email to see if they had the car that I wanted. I was contacted right away, and was asked to come in and test drive the car. Also, the sales manager, Steve, reached out to me directly with any questions I had about the car I was interested in. When I reached the dealership and got out of my car, within 30 seconds CherlAnn greeted me and asked if I needed help. I told her I wanted to test drive the car, and so we did. All of my questions along the way were answered, with confidence and kindness. There was no BS with CherlAnn. Once the drive was over we went in and discussed what my needs were, and they were immediately met. The price was good, and there was no need to haggle. I even got weather mats thrown in for free! I also had the option to pick up the car that night, or the next day. I chose the next day. When I went home, I realized I never asked about the trade in of my car! I again, thought the dealership got the better of me. I immediately emailed both CherlAnn and Steve with my concerns. I was called and emailed back in a timely fashion, and I was invited to come down to the dealership and go over all the numbers. When I showed up, they showed my the computer programs they use, where the get their trade in values from (mostly auctions) and how much they gave me for my car. I felt so much better after speaking with Steve. The bottom line is that this dealership is honest. However, on top of being honest, they are kind, helpful, knowledgeable, and easy to get a hold of with questions or concerns. Everyone I dealt with there; CherlAnn, Steve, and the business manager (his name slipped my mind) were top notch people. For the first time in my life, I feel like I won! I could not be happier. More
Great expeience! I gave them an excellent rating because they are super helpful and not pushy at all! I would recomend this dealer to anyone looking for a new car! I gave them an excellent rating because they are super helpful and not pushy at all! I would recomend this dealer to anyone looking for a new car! More