Hammonasset Ford
Madison , CT
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400 Reviews of Hammonasset Ford
A former local garage had responded to a broken sprocket in my vehicle's heater by unnecessarily replacing the fan motor; with the problem unresolved, they then replaced the heater motor with two hefty bil in my vehicle's heater by unnecessarily replacing the fan motor; with the problem unresolved, they then replaced the heater motor with two hefty bills. The following month, the garage e-mailed me that my rear brakes only had 10% remaining, and needed to be done within the month. I brought it to Hammonasset Ford for a second opinion, and learned that the rear brakes were good. They advised me of any condition that may require service in the future, and did not urge or perform any unnecessary service. They are reliable, professional, and honest. More
Because we tried Hammonasset Ford to service our previous vehicle, and were impressed with their honesty, we decided also to inquire there to purchase our next vehicle. It was a very relaxed experience, un vehicle, and were impressed with their honesty, we decided also to inquire there to purchase our next vehicle. It was a very relaxed experience, unlike previous dealer purchases. Guy, the Finance Manager, was very thorough and efficient, providing three finance options with no additional hidden fees. Even the receptionist was helpful and pleasant. James, our Sales Consultant, was polite, professional, and affable. He takes the time to listen to you and to help you. It felt like a pleasant conversation, and not a pressured sale. In our 25 years of marriage, this is the first time we enjoyed meeting our sales associate. More
James Filley did a great job with showing me the car and was very friendly and no pressure from him. I appreciate the work he did for me. I picked up my car 4/2/2013 at night and James got the car all set f was very friendly and no pressure from him. I appreciate the work he did for me. I picked up my car 4/2/2013 at night and James got the car all set for me and it looked great. The only little thing I have to complain about is the detail department cleaned the car and it looks great but missed the head liner with a few spots on the head liner trim around the sunroof panel. Besides that little thing I had a great experience. More
Just picked up a new 350 Super Duty I ordered from the factory, truck is awesome, it's got everything I wanted. James Filley and Nando Varriale did a great job on behalf of the sales team, I recommend factory, truck is awesome, it's got everything I wanted. James Filley and Nando Varriale did a great job on behalf of the sales team, I recommend this dealer if your looking for a new Ford. More
I knew what I wanted it was just a matter of finding a dealership with good values. From the moment I walked it I knew Hamonasset Ford was the dealership for me. James was not a pushy salesman. He list dealership with good values. From the moment I walked it I knew Hamonasset Ford was the dealership for me. James was not a pushy salesman. He listened to me and valued my needs in a car. He didn't try and sell me something I didn't need or want. I'm extremely happy with my choice and glad I purchased from James. More
My first experience was with Cherylann Wombolt she made the experience so pleasant and relaxing.helping me though the process of ordering a new car. James Filley was the same quite knowledgeable.And Guy Fr the experience so pleasant and relaxing.helping me though the process of ordering a new car. James Filley was the same quite knowledgeable.And Guy French what can I say, I was made to feel at ease he was unbelievably knowledgeable and clear in his explanations he was able to get me a better loan rate and a wonderful extended warrantly. I have so far told anyone who has spoken to me about replacing their car about this outstanding team. I went to 2 other dealerships closer to home and called 3 others until I spoke with Cherylann she had me at hello this is Cherylann from Hammonasset ford how can i help you? She was returning my phone call hers was the only dealership call I received back the same day 2 of the other dealerships never returned my call I had to call them a second time. She patiently answered all my questions on the phone and i was compelled to come in to meet this remarkable women. I'm so glad I did what a great experience I hope my daughter chooses to get her car there also. Sincerely Susan Alvarez More
The dealership is always very friendly. They employ very knowledgeable people, and are continually trying to always improve on sales & service. We always feel we get a fair deal there. I would like to esp knowledgeable people, and are continually trying to always improve on sales & service. We always feel we get a fair deal there. I would like to especially say thank to CherylAnn in sales & Bill in service. They are great people to do business with. More
My husband and I were looking for a used Edge for quite sometime when we contacted Hammonasett for a specific car in their inventory. Mike Timmons was very professional, responsive and answered all of our sometime when we contacted Hammonasett for a specific car in their inventory. Mike Timmons was very professional, responsive and answered all of our questions - and we had many! From ensuring we were comfortable in the car and all of its functions/amenities to the price, he was patient and transparent. When we signed on the dotted line we felt well informed as to the options provided including warranty, coverage, etc. We will definitely be going back to Mike for our next vehicle purchase and will encourage our friends and family to do the same. More
I visited Hammonassett Ford several months ago and met James Filley. James is a very informative sales person, where all my questions were answered and or figured out in a quick minute. It took me a month James Filley. James is a very informative sales person, where all my questions were answered and or figured out in a quick minute. It took me a month just to decide what the best vehicle for me was and James help every step of the way. The deciding factor was that I needed a vehicle to tow my boat efficiently. James took me from SUVs to trucks and between all the great Ford products I picked a 2013 F150. This is my first Ford and Hammonasset Ford's team made it a great experience. Thank you, Shawn More
James was great, I would recomend him to my friends. We knew what we wanted and the experience was great we bought a used truck and we were in and out of the dealer ship within an hour!!!!!! Adam Michaelso knew what we wanted and the experience was great we bought a used truck and we were in and out of the dealer ship within an hour!!!!!! Adam Michaelson More