Hallmark Subaru

Since purchasing from Jim Burke, I have had my car serviced three times by Hallmark. Each time the service has been courteous and efficient. The last time they repaired a previously unsolved issue wit serviced three times by Hallmark. Each time the service has been courteous and efficient. The last time they repaired a previously unsolved issue with no charge without being challenged. More

Hallmark Subaru has always provided excellent service. They make owning a Subaru a pleasure. We had a problem that was difficult to find where the source of the of difficulties were. Once we were able to They make owning a Subaru a pleasure. We had a problem that was difficult to find where the source of the of difficulties were. Once we were able to get our 2018 Subaru Outback towed to Hallmark Subaru, they quickly determined what was causing it to have difficulty starting consistently. The service team corrected the problem, and we were back on the road promptly! We are very happy to be customers of Hallmark Subaru!!! More

From the first follow-up call after my online inquiry, the Hallmark Subaru staff members were welcoming, straightforward, and helpful. The salesperson Chandler Busby spent hours with me to narrow down my the Hallmark Subaru staff members were welcoming, straightforward, and helpful. The salesperson Chandler Busby spent hours with me to narrow down my choice and to see me through all the necessary complexities of buying and trading cars. I found exactly what I wanted, with Norris Underwood helping me through the paperwork. I even received a tutorial on all the bells and whistles of my new car from Chandler before I left for home. More

They did an excellent job in diagnosing my Subaru and fixing a minor issue. Very professional and helpful. fixing a minor issue. Very professional and helpful. More

When I was first on my search for a Subaru, I went to Hendricks. could not seem to make a deal there. I inquired at Hallmark and Angel and LaNorris made a deal! It was the quickest and smoothest I’ve eve Hendricks. could not seem to make a deal there. I inquired at Hallmark and Angel and LaNorris made a deal! It was the quickest and smoothest I’ve ever dealt with. I will be back and I will refer this dealer to anyone! More

My experience here at Hallmark Subaru was simply exceptional! Norris, Derrick, and Chandler carefully handle my deal while exhibiting superb professionalism and promptness. I am still overjoyed and exceptional! Norris, Derrick, and Chandler carefully handle my deal while exhibiting superb professionalism and promptness. I am still overjoyed and so thankful to them. They are most definitely the reason I am now a forever Subaru customer. More

Angel and Martin were great! Angel told me all the details about the Crosstrek and the dealership on the phone, including the estimated tax, dealer documentation fee, and reason Angel told me all the details about the Crosstrek and the dealership on the phone, including the estimated tax, dealer documentation fee, and reason why the car had been discounted. She also sent me pictures of the car. Since we drove to Birmingham from Mobile, I appreciated her openness: she told me every cost I’d have to factor into the final price of the car, so that I’d be able to calculate the price myself and avoid nasty surprises. When we arrived, Martin and I went on a test drive, where he explained some features of the Crosstrek. Afterwards, he had the paperwork ready to go, and the only additional cost he tried to add was an extended warranty. When we declined the extended warranty, he didn’t argue too hard, and we agreed on the price that I had calculated. The finance manager was professional and efficient, as was the delivery specialist. All of the other salespeople at the dealership were friendly and kind, and the buying process took about 2.5 hours total. My experience here was very good, especially after experiencing Tameron Subaru in Mobile. If you’ve done your research and know how much your car should cost, Hallmark Subaru of Birmingham will honor that price. Honest, friendly, and straightforward salespeople. I recommend them! More

The people are fine, but the system is faulty. As Jim Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather you are dropped off with no pickup. This is unheard of. 20,000 employees at UAB a few blocks away and no pickup service. Next car I buy goes back to a Toyota (Hoover Toyota) or Honda (Tameron) both with shuttle service. And faster service with one brand. More

verify and then check again makes urethane you receive copies of every document the sales person uses so you do not have to rely on what's being promised. If you don't get copies makes urethane you receive copies of every document the sales person uses so you do not have to rely on what's being promised. If you don't get copies as was my case, take pictures with your cell phone so you can prove the bait and switch. More

Great sale, great vehicle! I enjoyed the entire experience at Jim Burke Subaru. Our salesman, Max, was very courteous, helpful, and friendly. The dealership is very organized, c I enjoyed the entire experience at Jim Burke Subaru. Our salesman, Max, was very courteous, helpful, and friendly. The dealership is very organized, clean, and efficient. The service was friendly and the vehicle (2016 Subaru Crosstrek) was in excellent condition. More