Hallmark Subaru

The people are fine, but the system is faulty. As Jim Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather you are dropped off with no pickup. This is unheard of. 20,000 employees at UAB a few blocks away and no pickup service. Next car I buy goes back to a Toyota (Hoover Toyota) or Honda (Tameron) both with shuttle service. And faster service with one brand. More

verify and then check again makes urethane you receive copies of every document the sales person uses so you do not have to rely on what's being promised. If you don't get copies makes urethane you receive copies of every document the sales person uses so you do not have to rely on what's being promised. If you don't get copies as was my case, take pictures with your cell phone so you can prove the bait and switch. More

Great sale, great vehicle! I enjoyed the entire experience at Jim Burke Subaru. Our salesman, Max, was very courteous, helpful, and friendly. The dealership is very organized, c I enjoyed the entire experience at Jim Burke Subaru. Our salesman, Max, was very courteous, helpful, and friendly. The dealership is very organized, clean, and efficient. The service was friendly and the vehicle (2016 Subaru Crosstrek) was in excellent condition. More

Friendly Sales Staff Sam Stewart and David Battles found the exact Forester my wife and I were looking for, and that is no small thing considering the demand for the model Sam Stewart and David Battles found the exact Forester my wife and I were looking for, and that is no small thing considering the demand for the model after it won the 2014 Motor Trend SUV of the year. The popular trim level and color we wanted made the search even more difficult, but they answered any questions I had and were professional and patient with me. They kept me up to date with the search and then the special order process over the phone, and were able to find and deliver an unallocated car a month ahead of the estimated time. The price was very much in line with what I considered fair according to TrueCar, and especially considering the high demand for the model. Also, this dealership offers free oil changes for life, which will save $40-50 every 7500 miles. If you go to trade here, ask for Sam and you will be treated well. More