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Hallmark Subaru

Birmingham, AL

4.9
14 Reviews

1301 5th Ave N

Birmingham, AL

35203

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Showing 14 reviews

March 26, 2025

Kenya, Derrick, Cherita and the Hallmark family exemplified excellence in customer service. I loathe the typical sales process applied at most dealerships. It’s patronizing and demeaning. I experi More

by wandataylr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick, Kenya, Cherita, and the finance guy!
February 26, 2025

Overall, my experience was great and the sales transaction was smooth. The sales team hooked me up with a great deal in an Outback. The things that happened via phone and email before I went to th More

by markcarpenteraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler
February 24, 2025

Excellent customer service, lets you know what is going on with your vehicle through process More

by lildeb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mitchell
January 31, 2025

Since purchasing from Jim Burke, I have had my car serviced three times by Hallmark. Each time the service has been courteous and efficient. The last time they repaired a previously unsolved issue wit More

by Kdagostino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
January 25, 2025

Hallmark Subaru has always provided excellent service. They make owning a Subaru a pleasure. We had a problem that was difficult to find where the source of the of difficulties were. Once we were able to More

by DSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We don’t have specific name(s). We just know that the Service Department handled the case.
January 25, 2025

From the first follow-up call after my online inquiry, the Hallmark Subaru staff members were welcoming, straightforward, and helpful. The salesperson Chandler Busby spent hours with me to narrow down my More

by rmwadley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Busby, Norris Underwood
January 12, 2025

They did an excellent job in diagnosing my Subaru and fixing a minor issue. Very professional and helpful. More

by lasttrick4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hartman, Ken
September 11, 2024

When I was first on my search for a Subaru, I went to Hendricks. could not seem to make a deal there. I inquired at Hallmark and Angel and LaNorris made a deal! It was the quickest and smoothest I’ve eve More

by bayleejayy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel and LaNorris
August 13, 2024

My experience here at Hallmark Subaru was simply exceptional! Norris, Derrick, and Chandler carefully handle my deal while exhibiting superb professionalism and promptness. I am still overjoyed and More

by janicia_smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norris, Derrick, and Chandler
August 10, 2024

Angel and Martin were great! Angel told me all the details about the Crosstrek and the dealership on the phone, including the estimated tax, dealer documentation fee, and reason More

by Blue Crosstrek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Neal, Martin Bishop
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