Back

Hall Mazda - Service Center

Virginia Beach, VA

not yet
rated
207 Reviews

207 Reviews of Hall Mazda - Service Center

Sort by
June 23, 2021

Greg Lamb is excellent!! Excellent dealership to deal with !! T More

by patfin314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lamb 5 star
Jun 23, 2021 -

Hall Mazda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2021

They do great work, thorough and affordable. I can trust them. Everyone is fantastic More

by Frank B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
Jun 23, 2021 -

Hall Mazda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 16, 2021

I was contacted in a timely manner and made aware of the service my car needed. Jolynn was very friendly and knowledgeable. She made this service call for my Nissan Sentra an excellent experience. More

by racooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Hall Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2021

My experience was only with their service department and they were way overpriced for the service they performed. The service guy didn’t seem to care when I mentioned this to him. More

by Crazymacaroon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Jenkins
Jul 07, 2021 -

Hall Mazda responded

Maxine, thank you for your feedback. Our Service Manager, Kamal Maasry, would like the opportunity to discuss your experience with you personally. Unfortunately, he has been unable to reach you up to this point. At your convenience, please contact Kamal directly at 757.631.7025. Thank you.

June 11, 2021

Excellent service after I arrived late.Service Director Excellent service after I arrived late. Service Director rode with me after they couldn't duplicate noise and offered to immediately see me if the More

by ShepDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wells
Jun 12, 2021 -

Hall Mazda responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about the services you received and thank you again for choosing Hall Mazda Virginia Beach!

June 07, 2021

Thanks for the pleasant personality and the professionalism I received from Jolynn. I really appreciated her willingness to get the mechanical needs done to my vehicle. More

by Chaka
Customer Service
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Hall Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2021

Excellent customer service. I was treated courteously and respectfully. I did not have to wait long for service. The price and labor is affordable. Customer’s feedback is appreciated. More

by Carm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jun 02, 2021 -

Hall Mazda responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2021

Communication was outstanding. Mike took the time to explain my invoice and costs and what work needed to be and was subsequently done. There was a delay getting a part and he notified me and kept me More

by Frank B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
May 15, 2021 -

Hall Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2021

Efficient service. Appointment time was on time, clear communication with requested service and price estimation. Service Department kept me posted via text as service proceeded. Nice to see video of unde More

by Hydro2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
May 07, 2021 -

Hall Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

Told them I was leaving on a trip and they fully inspected my vehicle. Checked the tires and lights Very appreciative of taking the extra step. More

by eilujbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
May 02, 2021 -

Hall Mazda responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!