Hall Mazda

I've been a repeat customer of Hall Mazda for over 7 years. Their customer service is the BEST that I've found anywhere! If my vehicle needs a repair, it's fixed RIGHT, the first time and at a reasonabl years. Their customer service is the BEST that I've found anywhere! If my vehicle needs a repair, it's fixed RIGHT, the first time and at a reasonable cost. I've had everything from an engine replaced, to common oil changes. All accomplished in a timly manner. The mechanics seem to treat my vehicles as their own. They are always alert to something that may need attention in the future, and advising what is needed and what ISN'T needed, to maintain my vehicles in top condition. I purchased a new Nissan Titan P/U last July and had them do the first oil change on my P/U, rather than taking it to the Nissan dealer, which is located 5 miles closer to my house. That's how I feel about the overall experience at Hall Mazda. Everyone that I have encountered at the dealership over the years, have always been friendly. From the sales department to the lot attendents. They ALL appear to enjoy their jobs. The overall experience that I have enjoyed at Hall Mazda, is reflected in them winning the GOLD CUP award, year after year, after year. So, obviously, my experiences at their dealership are not an exception, but the way they treat all of their customers. I've purchased two, new vehicles from Hall Mazda in the last 7 years. I shopped around, as there are several Mazda dealerships in the area. Their final price on my vehicles wasn't matched by any of the other dealers. And their prices for routine service, are inline with other Mazda dealers in the area. More

Sales Manager Kevin Gorman lied to us numerous times, did not provide adequate customer service, after agreeing to purchase a car we had to wait over 4 hours to complete 15 minutes of paper work. Completely not provide adequate customer service, after agreeing to purchase a car we had to wait over 4 hours to complete 15 minutes of paper work. Completely unsatisfying experience. I would not purchase a vehicle from them ever. More

Very rude and seems to be a shady operation now. I took my car in to have a radio replaced and they told me I needed new BRAKES! (???!) I do not feel confident with taking my car there for service now, be my car in to have a radio replaced and they told me I needed new BRAKES! (???!) I do not feel confident with taking my car there for service now, because I feel like I will be getting taken for a ride, even with a warrenty. More