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Hall Mazda
Virginia Beach, VA
523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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523 Reviews of Hall Mazda
March 17, 2012
Our car buying experience at Hall Mazda was a pleasant surprise. In fact, we've not been treated better in any dealership, ever! It was through the USAA Car Buying Service that we connected with Hall Mazd surprise. In fact, we've not been treated better in any dealership, ever! It was through the USAA Car Buying Service that we connected with Hall Mazda. And, now, looking back, it is so obvious why Hall Mazda is designated a USAA Certified Dealer. Robert Pena and Steve Schwartz were great - truly a pleasure to work with. All our questions and concerns were cheerfully and professionally addressed. And,though we didn't get the price down to our low (unrealistically low) target, we left content. We highly recommend Hall Mazda and Robert Pena and Steve Schwartz in particular. Good job gentlemen! The Tilletts Beaufort, NC More
by cwt3
Employees Worked With
Robert Pena and Steve Schwartz, Robert Pena
March 13, 2012
I purchased a used vehicle from Hall Mazda and I was extremely impressed with the service and vehicle. They understood what I wanted and found the perfect car for me in the price range I was looking fo extremely impressed with the service and vehicle. They understood what I wanted and found the perfect car for me in the price range I was looking for. Robert Pena and Zack Byrd worked together to get me in and out of the dealership without a lot of stress and pressure. I would absolutely recommend them as well as Hall Mazda to any of my friends, family and co-workers. Excellent Service!!!!! More
by skendle28
Employees Worked With
Robert Pena, Robert Pena
March 12, 2012
Virgil was the salesman we met and from the beginning he made my wife and I feel comfortable. We spent a lot of time there and test drove 3 cars. We know everything we need to know because of him and he ans made my wife and I feel comfortable. We spent a lot of time there and test drove 3 cars. We know everything we need to know because of him and he answered numerous questions. The sales manager was also helpful ,Zack Byrd. We are going to return and negotiate for a CX 9. I am actually looking forward to the experience. More
by jdonahoe
Employees Worked With
Virgil Ware, Virgil Ware
February 24, 2012
I purchased a Mazda from this dealership altho with hindsight I should have never signed for my car. I was told one price on the car and then was told another story of the price the date I went in to b hindsight I should have never signed for my car. I was told one price on the car and then was told another story of the price the date I went in to buy. I had originally gone to this dealership to inquire about a car. That day I was told my trade in value for my car would only be valid for seven days. Almost two weeks later my mother had gone to the dealership to try and haggle the price down for me since I live in another city yet wanted to buy my vehicle at Hall. The trade in was never mentioned when the sales manager Zac agreed to sell the car for $19,000. Two days later when I had agreed to come in to purchase the vehicle I was told the amount was $20,000 for the car. I mentioned it was supposed to be $19,000 then was told by Robert that my trade in brought it down to $19,000. I signed for the car even tho I was confused about the pricing since I hadn't been present with my mother when the $19,000 price was offered to her with a hand shake by Zac and with no mention of my trade in. I ended up contacting the gm of Hall two days later. He said he would call me back after consulting with Zac and Robert. He never called me back. Robert and Zac called my mother to discuss the pricing altho neither one contacted me. I was the one who purchased the car not my mother. I've decided to not have anything to do with this dealership now. This was my first time buying a car and I can say I definitely learned a lot from this experience and will never get taken again. More
by front80
Employees Worked With
3
February 19, 2012
Courteous and professional staff. They provided a stress free environment with no pressure and made sure I was completely comfortable with my purchase. The staff made sure all my questions and concerns were free environment with no pressure and made sure I was completely comfortable with my purchase. The staff made sure all my questions and concerns were answered and even provided a full tank of gas once my purchase was complete. More
by shaunchadwell
Employees Worked With
Melrick Bogier
December 30, 2011
I received professional, experieinced, and courteous service from Madza auto service dept. I brought a 2010 Madza3 from the Madza dealership, Va. Bch, Va in April. Last week the display panel had a sl service from Madza auto service dept. I brought a 2010 Madza3 from the Madza dealership, Va. Bch, Va in April. Last week the display panel had a slight malfunction. I called the service dept., in which, I received prompt courteous response to bring my car in for service. When I took my car in to be serviced the reception was courteous, thier mannerism was professional, service was performed in a timely manner and completed with a smile. I am a satisfied customer. More
by Madzapb03
Employees Worked With
Michael
December 11, 2011
Mr. Showell Sold me the car and he was very courteous, knowledgeable of the car's capabilities. He was very friendly and personable. Mr. Copeland was very friendly and knowledgeable of the financing iss knowledgeable of the car's capabilities. He was very friendly and personable. Mr. Copeland was very friendly and knowledgeable of the financing issues. I also dealt with Zack who was honest and worked hard at getting me done. These people and their personalities is why I give Mazda VB the highest rating possible. More
by tknight
Employees Worked With
DeShawn Showell; James E Copeland III
November 15, 2011
I have visited the Dealership several times after the purchase for routine maintenance. They are simply above all other dealers and maintenance shops. I would highly recommend your dealership to everyo purchase for routine maintenance. They are simply above all other dealers and maintenance shops. I would highly recommend your dealership to everyone. Mr Pena is simply your MVP!! Sometimes I think he owns the dealership with the attitude he has towards the customers. An absolute key to your successful business. I thank you for having him with your company and hope he stays there forever. Thank you for taking care of the military as well!! Michael More
by mcphersonms
Employees Worked With
Greg Lamb and Robert Pena, Robert Pena
October 05, 2011
This is by far the best car buying experience our family has ever had. No games, just straight up honest business. Ernest was a pleasure to work with - hard working and honest. I felt he was looking out for has ever had. No games, just straight up honest business. Ernest was a pleasure to work with - hard working and honest. I felt he was looking out for us during and after the sale. Zach searched the entire region to find our CX9 with just the right bells and whistles. We shopped several dealerships in a single day and I was thoroughly impressed with all the Hall dealerships we visited that day. Their showrooms were first class and their employees were knowledgable about the products and low pressure - no pouncing on you in the parking lot. It made shopping their dealerships a pleasure. More
by aubarker
Employees Worked With
Ernest Bridgette, Zach, James Copeland, Ernest Bridgette Jr
September 04, 2011
I highly recommend Hall Mazda! Like most people, I dread the car buying experience. Everyone I met was very friendly and put me at ease from the very start. My salesman Virgil was so helpful and patient thr the car buying experience. Everyone I met was very friendly and put me at ease from the very start. My salesman Virgil was so helpful and patient through the whole experience. The sales manager exceeded my expectations as he searched the entire East Coast for my perfect car. When it was time to sign James in finance made it painless. So if you are considering a Mazda consider buying it from Hall Mazda. More
by jlmiller121
Employees Worked With
Virgil, James, Steve (sales manager), Virgil Ware, Greg Lamb
