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Hall Mazda

Virginia Beach, VA

4.4
523 Reviews

4372 Holland Rd

Virginia Beach, VA

23452

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523 Reviews of Hall Mazda

October 31, 2019

Good Customer Service The customer service was great, Mike did an excellent job explaining what my car needed done to it and how much it would cost. My family has been wit More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp, Mike Titus
Nov 01, 2019 -

Hall Mazda responded

Jackson, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2019

Hands down best experience with a Service Department that I have ever had. The women working the service desks, the guy who processed me in to the mechanic who worked on my vehicle were the most friendly pe More

by Mazdacx513
Recommend Dealer
Yes
Employees Worked With
Head mechanic, Hayley Archibald
Nov 01, 2019 -

Hall Mazda responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Mazda Virginia Beach!

October 30, 2019

Robert Pena is the BEST!! This is our second car he’s gotten us and we love it!! Will definitely recommend him!! He’s amazing! More

by Afranklin0317
Recommend Dealer
Yes
Employees Worked With
Robert Pena
Oct 30, 2019 -

Hall Mazda responded

Thank you for your positive review. We're glad to hear that you found our team here at Hall Mazda Virginia Beach so helpful. We hope to be of service to you again! Take care!

October 28, 2019

My son-in-law took me to Robert at Hall Mazda to see if a Mazda would meet my needs. A CX-5 did. I came home with a car. More

by jvstar98
Recommend Dealer
Yes
Employees Worked With
Robert Pena
Oct 30, 2019 -

Hall Mazda responded

Hello, thank you for your support! We're happy we could help. Safe travels!

October 24, 2019

Service Quick, reliable service- same day in a lot of cases. Friendly people. Technology saavy. Taryn is great to work with. I’ll definitely be back. More

by MTurco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp
Oct 29, 2019 -

Hall Mazda responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2019

Good service, BUT Mazda corporate more interested in look of dealer storefront than customer service. Good cars but statistic and appearance driven corporate manager. W More

by Cmpintl
Recommend Dealer
No
Employees Worked With
Taryn Kemp, Hayley Archibald, Kamal Maasry
Oct 25, 2019 -

Hall Mazda responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Desiree Decker, would like to speak with you personally regarding your experience. At your convenience, please contact Desiree directly at 757.631.7000. We hope to speak with you soon. Thank you.

Nov 07, 2019 -

Hall Mazda responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Desiree Decker, would like to speak with you personally regarding your experience. At your convenience, please contact Desiree directly at 757.631.7000. We hope to speak with you soon. Thank you.

October 23, 2019

Fantastic Service On my day off, I scheduled to have my Mazda 3 serviced, oil change, rotate tires and state inspection. Jolynn, my Service Advisor was very attentive a More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jolynn Dye
Oct 24, 2019 -

Hall Mazda responded

Satisfied Customer, we're happy you found our staff to be so supportive during your experience here at Hall Mazda Virginia Beach. Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2019

Excellent service My appointment were at 2 pm, and I show up at 1 they still took me in and did a fenomenal job with maintenance and state inspection. Mike took the tim More

by Vertizzuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Oct 22, 2019 -

Hall Mazda responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

October 18, 2019

Nothing was good about this service call My car was left the night before and the service rep acknowledged it at 7:37 am. After sending the diagnosis to the incorrect e-mail, which I correcte More

by AnneN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hayley Archibald
Nov 05, 2019 -

Hall Mazda responded

Anne, thank you for your feedback. We appreciate your business and apologize for any inconvenience we may have caused. It is our understanding that you’ve spoken with our Service Manager, Kamal Maasry, and we are diligently working to come to an amenable solution with Mazda. If you have any additional questions or concerns in the meantime, please feel free to contact Kamal directly at 757.631.7025. Thank you.

October 17, 2019

Went out of their way to help get it right Very helpful and committed to getting the repairs done right on the same day. Kamal Maasry went above and beyond. Thank you very much i appreciate you More

by Amy H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
Oct 18, 2019 -

Hall Mazda responded

Hi Amy, thank you for taking the time to leave a review for us at Hall Mazda Virginia Beach. We're happy we could meet your expectations! We want all our customers to feel this way when leaving our dealership!

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