Hall Honda Elizabeth City
Elizabeth City, NC
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595 Reviews of Hall Honda Elizabeth City
Appreciated the friendliness of service associate Corey. He explained the need for additional service to receive more efficient gas mileage which was a major concern for me, offered a discount and the compl He explained the need for additional service to receive more efficient gas mileage which was a major concern for me, offered a discount and the complimentary car wash. Planning to use this dealership for future services and maintenance. More
Have been going to Hall Honda for service since I moved here which is about 3 years now. Great customer service, Corey helped me out with getting a great price on my service and also recommended some item here which is about 3 years now. Great customer service, Corey helped me out with getting a great price on my service and also recommended some items to be looked at that I did not even think of. I will keep going to Hall for all my service needs for a very long time. More
I purchased my new vehicle from Hall Honda a year ago and it was a most satisfying experience! I was given prompt, courteous service and each employee took great care to make sure I was comfortable with the it was a most satisfying experience! I was given prompt, courteous service and each employee took great care to make sure I was comfortable with the financial aspect of the purchase. They also advised me of what the procedure was in case I had any further questions or concerns once I got the vehicle home. I was contacted a couple of times for the first three months of ownership by the salesman and asked if everything was going well and if there were any questions or concerns I had. My vehicle was due for normal service (oil change) and state inspection. When setting up the appointment, the employee was very courteous and professional. The appointment was set up for the same day. When I dropped off my vehicle, I was met by the service technicial with a big smile and warm greeting. As he was getting the documents ready, he inquired if I would like a "courtesy" carwash after the service work was performed. He also stated that they would be performing an additional 21 point inspection and top off all fluids at no charge. He explained fully and in detail what service they would be performing and asked if that would be satisfactory or if I would like something further taken care of. Then he informed me that he would be giving me a call once the service was completed. When I picked up my vehicle, the technician went over the results of the inspection with me and asked if I had any questions. I was given written documentation of each item completed and the results of the inspection. I was treated with upmost courtesy and professionalism. I plan to remain a loyal customer of Hall Honda and will definitely sing their praises to all my friends! More
When no one else would give me a chance A.J. and Hall Honda Elizabeth City stepped up to the plate and made my day. They went above and beyond the call of duty to ensure I left there with a car to my sat Honda Elizabeth City stepped up to the plate and made my day. They went above and beyond the call of duty to ensure I left there with a car to my satisfaction. I am overly pleased with their service and kindness and will recommend them to all my friends and family. Thank you Hall Honda for your generosity! You will never know the gratitude I have for all you have done! I recommend Hall Honda to all those with bad credit who have been turned down consistently by other dealerships. I have rated Hall Honda Elizabeth City because they were honest and understanding of my plight and they worked very hard to obtain a loan that I can be satisfied with! I give them 5 stars!!! More
Mr. Pond was very professional and helpful with our recent car buying experience. At no time did I feel rushed, and all of my questions and concers were taken care of. All of the staff at Hall Honda we recent car buying experience. At no time did I feel rushed, and all of my questions and concers were taken care of. All of the staff at Hall Honda were friendly and courteous. I will defitley reccomend Hall Honda and Mr. Lin Pond to anyone in the market for a vehical. More
I originally commented that I had an unpleasant experience. However I will retract that statement and say that Hall Honda of Elizabeth City will back up thier used cars. I was reimbursed for my bat experience. However I will retract that statement and say that Hall Honda of Elizabeth City will back up thier used cars. I was reimbursed for my battery that died shortly after I purchased the vehicle. The General Manager David Rodgers was very concerned that I felt I had "slipped through the cracks." In reality, For whatever reason, going through the internet was not as pleasant as going and talking to David Rodgers in person. So for anyone with any problems, I suggest to go to them first in person. And I feel you will be pleasantly surprised. More
After hopping from car lot to car lot in the Tidewater area and growing accustomed to pushy salesmen... my husband and I were referred to Hall Honda of Elizabeth City by a family friend. Though it was a area and growing accustomed to pushy salesmen... my husband and I were referred to Hall Honda of Elizabeth City by a family friend. Though it was a bit out of our way and we were pleasantly surprised upon our arrival. We were greeted (not pounced on) by a very knowledgeable salesman, AJ, who proceeded to walk around the car we were eying, and informed us of many features and benefits of the vehicle.... instead of immediately talking price! The managers Jamey and Bill, who also assisted us with our investment, went out of their way to answer all of our questions and concerns and were also warm and knowledgeable. All and all, our experience was more like becoming members of the Hall family.. rather than the cold, car buying experience we were anticipating. The before mentioned three men made life long customers of our family, and we will be sure to spread the word! More
Hall Honda has been beyond friendly. This is the number one reason why we initially shopped here. Zero pressure, they were willing to work with us, always listened to our concerns. From Jamey our salespers one reason why we initially shopped here. Zero pressure, they were willing to work with us, always listened to our concerns. From Jamey our salesperson to Cory our service person. I was so tired of salesmen being so condescending to me, I was leery of trying yet another dealer. I had such a pleasant experience, I have recommended many friends to this dealership. We will stick with them for any further purchases from now on. More
Took my '03 civic in because it was overheating during a vacation in North Carolina. I was told I had a blown head gasket and needed a new engine. I was quoted over $3500 to fix all of this. We towed the vacation in North Carolina. I was told I had a blown head gasket and needed a new engine. I was quoted over $3500 to fix all of this. We towed the car home and took it to a different garage for a second opinion. This garage advised me that the head gasket was fine, not even warped. I only needed a new thermostat and the connection to the radiator fan was not secured. Also suggested a radiator flush but advised me that the engine was fine. After doing this work (which was less than $100), the car has been running perfectly. I am upset that Hall Honda tried to charge me over $3500 for a new engine & head gasket that were not even damaged. I was also pressured into just accepting a trade in of $2500 for my car (which is worth over $5000 now that it is running fine) and to purchase a new car from them. This dealership caused a lot of unnecessary stress on our family vacation. I always expected good service from Honda dealerships (and have received it from other Honda dealers in my hometown). In retrospect, I believe taking the car to a small garage over Hall Honda would have been a better choice for this situation. More
We have actually been dealing with this Honda dealer for several years now. We purchased our last Honda, in 2007 from them when they were named StateLine Honda and located in Moyock, NC. Although we were several years now. We purchased our last Honda, in 2007 from them when they were named StateLine Honda and located in Moyock, NC. Although we were originally looking at new cars, when David the salesman mentioned to us the 2011 Accord he had for sale, we were intrigued. After looking at this vehicle, we knew that was it. We have been Honda owners since 1989, first purchasing a civic, then a 1994 Accord wagon, a 2000 Accord LX and a 2007 Civic EX with leather. Needless to say, they didn't have to sell us on the brand. Anyway, the entire experience was wonderful. From the original phone call made by my wife to their Internet Coordinator, Alice to the first impression by David. Speaking of David, we were very impressed not only with his customer service skills but with his complete knowledge of the Honda line. We met the Sales Manager, Jaime who was also very pleasant to speak with. David, the General Manager was equally friendly and we came away from the entire experience with a feeling that we had been treated as genuine friends by the entire staff. I don't recall the Finance person's name, but I believe his last name is Hudson. Very nice gentleman who was very thorough and took his time going over every option available to us, although we decided to pay cash. We certainly recommend that others patronize this establishment, for we know that they too, will come away feeling that they have just met some additional family members for the first time. We plan on taking all of our vehicles to them for service from now on. More